- Launched Zoom Email and Calendar (Beta) on all Zoom communication platforms.
- Zoom Spots, a co-working space in the virtual world To help with communication and collaboration among employees.
- This new innovation also includes features. Conversational AI in Contact Center and other functions which is beneficial to the developer
- Zoomtopia is being held in a hybrid format for the first time via Zoom Events.
Zoom Video Communications, Inc. (NASDAQ: ZM) today unveiled Zoomtopia 2022, the company’s annual event to showcase new innovations that drive work. Heading towards the future of communication and collaboration, Zoomtopia 2022 takes place in a hybrid format for the first time through Zoom Events, a fully integrated virtual event management solution.
“As global organizations adapt to the way, when and where they work, People’s communication must remain a top priority. “Zoom was developed to make every communication a reality. efficient and meaningful This year our team has developed and released more than 1,500 features and enhancements to the Zoom platform to help people communicate with each other. Communicate with the organization and with their customers, and ultimately to open doors for creativity and collaboration.
“Nowadays, the future of work is uncertain like never before. working from anywhere hybrid office and other trends This leads to complex questions that business and IT leaders must answer. no matter what the outcome will be One thing is certain. Collaboration tools will be critical in helping workers communicate,” said Zeus Kerravala, Principal Analyst at ZK Research. can provide a superior experience for employees and customers and help organizations respond to the needs of today’s work and in the future.”
“Our teams communicate and collaborate via Zoom, which allows us to seamlessly work together wherever we are to deliver world-class content from legendary brands like HBO, Warner Bros, CNN and Food. Network, including beloved characters like Batman, Superman, Looney Tunes and Harry Potter,” said Dave Duvall, Warner Bros. Discovery CIO – Technology & Operations. Beyond meetings such as Zoom Phone, Zoom Rooms, and Zoom Team Chat, the Zoom platform has greatly expanded our ability to collaborate and communicate within the organization.”
launch innovation from Zoom at Zoomtopia
To help the next era of communication go even further, Zoom is introducing new services. to strengthen businesses and individuals Highlights of these new services include:
- Zoom Mail and Calendar (Beta): With Zoom Mail and Calendar Clients, users don’t have to leave the Zoom platform to access their email and calendar, the popular email and calendar service integrated into Zoom, which gives users access to their communications and schedules. yourself effectively For businesses that do not have their own IT staff Likewise, Zoom offers Zoom-hosted email and calendar services, directly integrated into the Zoom platform. Zoom Mail Service and end-to-end encryption for email sent directly between Zoom users. Mail Service by Zoom Mail and Calendar Clients and Zoom Mail and Calendar Services will be available in beta.
- Zoom Spots: Welcome to Zoom’s virtual co-working space! Zoom Spots, permanent video spaces. which will open for service in early 2017 2023 on the Zoom platform to help with discussions. Help colleagues communicate with each other. and help transform the non-traditional interactions of real-world work into a hybrid workforce with dynamic work styles throughout the day.
- Zoom Virtual Agent: Chatbot and AI solutions for intelligent conversations. where users can use natural language and machine learning to quickly understand and resolve customer issues. Zoom Virtual Agents operate 24/7 and provide multiple support channels to provide a fast and personalized customer experience. Reduce the number of calls to agents and streamline business operations. The Zoom Virtual Agent will be available in early 2018. Launching in 2023, it will be part of Zoom Contact Center as well as a standalone chatbot.
- Ongoing collaboration on Zoom One: Connect to work on Zoom One, a unified communications and collaboration service that brings together Team Chat, Phone, Whiteboard Meetings, and more. to help a person and the team works with full efficiency One of the new abilities is Integration of Team Chat and In-Meeting Chat to enable an “always on” experience where users can switch between Team Chat and Meetings, reducing silos, helping projects move forward. And it keeps the conversation going following the meeting.
- Zoom IQ Virtual Coach: Another new Zoom IQ for Sales service that creates a variety of sales scenarios. To create a practice environment for developing sales pitches, receiving real-time feedback and suggestions during on-call conversations with prospects, developed to connect and add value to Zoom.
Developers can use Zoom APIs, SDKs, tools, and resources. to build applications and interface with Zoom, or use Zoom’s core technology to develop new video solutions.
Developers can do more on Zoom with:
- Platform Optimization Zoom For Developers: Developers are able to develop and manage Zoom-enabled applications through admin-authorized applications. This allows Zoom account administrators to pre-install the application for their organization. For an entire account, team or individual user, developers will also soon be able to monetize their own applications in the Zoom App Marketplace.
- Extend usability with applications Zoom: Zoom in-product applications that seamlessly connect Zoom Meeting and Webinar experiences. Expanding on the Zoom platform to Team Chat, Zoom Rooms, and more so developers can Connect the application to your own work. Once connected, it can be extended to Zoom’s entire product line. It will also benefit from the expanded use of its own Zoom apps with Essential Apps, coming soon: Essential Apps combines paid Zoom Meetings and Zoom Apps with select application developers. To meet the needs of management and business expansion. while reducing manual work
Learn more regarding how developers extend the power of Zoom by creating new updates for the Zoom Developer Platform and Zoom Apps at the Developer Summit at Zoomtopia.
