Zhaoling District Human Resources and Social Security Bureau: Building a Distinctive Service Brand through Cultural Construction

2023-08-18 01:23:41

Zhaoling District Human Resources and Social Security Bureau: Strengthen the cultural construction of institutions to create a distinctive service brand

Release date: 2023-08-18 08:49

Source: Zhaoling District

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In recent years, the Human Resources and Social Security Bureau of Zhaoling District has used the establishment and cultivation of institutional cultural brands as the carrier, promoted the creation with brands, and brought brands with creation, enriched the connotation of creation, promoted the new style of civilization, and greatly enhanced the cohesion, centripetal force and Combat effectiveness, promote all work to a new level.

Create a characteristic cultural brand of the institution. Posting socialist core values, clean government aphorisms, etc. in the corridors of government agencies, meeting rooms, and elevators will promote the deep integration of party building work and business work, create a cultural brand of “party building + human society”, and create a good atmosphere of advocating integrity. Carry out the classic recitation activity for employees studying the spirit of the 20th National Congress of the Communist Party of China, “reading new ideas and always following the party”. Carry out the creation and selection activities of civilized units, civilized employees, and “Lei Fenggang”, give play to the leading role of advanced typical demonstrations, enhance the civilized awareness of the overall cadres and workers, and establish a good image. Strengthen professional ethics education. Incorporate professional ethics education into the daily training content, set up moral and etiquette cultural walls and service commitment bulletin boards in the corridors of agencies, and guide the overall cadres and workers to root professional ethics in their hearts and implement them in their work.

Create a high-quality service brand of human society. Firmly establish the service concept of “serving the people, being pragmatic, innovative, and efficient”, constantly innovating service measures, standardizing internal management, enhancing staff’s service awareness, improving staff’s service level and ability, and earnestly doing good and practical things for the people. Make a service commitment of “treating the post as a family and treating the people as relatives”, requiring the staff to treat every person who comes to do business with enthusiasm. Formulate the service standard of “let the masses be satisfied with what they can do, and be satisfied with what they can’t do”, and require the staff not to shirk and argue or procrastinate in their work. The masses are satisfied with what they have done, and they are calm and happy when they can’t. The development of service enterprises continued unabated. The staff actively visited the enterprises in the area to understand the employment situation and demand of the enterprises, actively held various recruitment activities, and provided convenient and efficient human resources services for the enterprises. Set up a government affairs disclosure column to clarify the functions and tasks of each department, improve the transparency of the work of the bureau, encourage the staff to change their style, and continuously improve the satisfaction of the masses. Sort out and optimize departmental responsibilities and service items, and publicize them to achieve “one-window acceptance” and “one-network handling”. Each unit of the bureau has produced service commitments and job responsibilities signs, which contain phased FAQs and routine business guides, etc., and are placed in conspicuous positions in each window to facilitate the masses to handle affairs and truly benefit the people.

Create an innovative brand of human society. Establish an evaluation mechanism for innovative work, and include innovative work in the annual assessment. Set up an innovative work award, listen to a monthly report on the development of innovative work, and effectively mobilize the enthusiasm of cadres and workers for innovation. Fully implement the weekly supervision mechanism, change the attitude of focusing on records to focus on work traces, and the leaders in charge keep abreast of the work situation of each staff member at any time, so as to supervise and guide in a timely manner. The establishment of a weekly ledger work promotion mechanism and its implementation item by item have greatly improved work efficiency.

Editor: Zhaoling District

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