Work-study offer: Customer Service and After-Sales Service Management specialized in Padel – Esprit Padel Shop

2023-07-03 13:02:05

Number 1 on the online sale of padel equipment in France, Esprit Padel Shop is establishing itself day by day as a key player in this high-potential market.

For the record, Esprit Padel Shop was created within Esprit Padel, which is the most important padel club in the Lyon region. It is thanks to our expertise and our many years of experience in the padel world that we were able to successfully launch the Esprit Padel Shop adventure.

Passion, expertise and trust are the different values ​​of our company that we want to spread within the entire Padel community.

With the explosion of the padel market in recent years around the world, Esprit Padel Shop is banking on strong growth in the coming years. We are therefore looking for a motivated person to participate in the development of Esprit Padel Shop.

report this adYou will therefore have the following missions in collaboration with the customer service manager:
• Manage customer requests by email, phone and via social networks.
• Handle customer complaints and returns in coordination with our logistics team.
• Provide advice and information regarding our products to help customers make informed purchasing decisions.
• Participate in the continuous improvement of our customer service and following-sales service.
• Work closely with our marketing team to share customer feedback and improve our offering.

Qualifications :
• Student in commerce, management, communication or in a relevant field.
• Excellent communication skills and ability to work in a dynamic environment.
• Ability to solve problems independently and manage multiple tasks simultaneously.
• Passion for sport, especially padel, is a plus.
• Fluency in English would be a plus.

What we offer:
• A dynamic and stimulating work environment in a leading company in its field.
• Valuable and diversified experience in the e-commerce and sports sector.
• Collaboration with a passionate and motivated team.
• A behind-the-scenes look at how a successful e-commerce business works

CONTACT : contact@esprit-padel-shop.com

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