Windows 11 and 10: Microsoft explains problem with new backup application and promises change

2023-10-02 13:11:00

Microsoft decided to comment on an annoying problem that several users encountered following receiving the latest monthly update for Windows 11 and Windows 10. The most recent versions of the systems brought a new data backup tool to the cloud, however, many were faced with a frustrating experience.

A backup tool doesn’t work for some people, and it is impossible to remove it. Users of the enterprise versions of Windows 11 and Windows 10 encounter a message that says: “This feature is not supported by your organization”. Interestingly, when you find it in the list of installed applications, the function does not offer the option to uninstall.

A new support article explains that “Windows Backup” is actually a system component, so it cannot be uninstalled. This role is only supported for Microsoft account users, and by design is not available for Azure Active Directory (AAD) or Active Directory (AD) users.

If your device is configured with an Azure Active Directory or Active Directory user account, the feature will not work and an error message will appear when you try to open the app. The component also cannot run in cases where the user account is blocked by Group Policy.

Although Windows Backup is indeed an executable application on the system, it should not behave as such since it cannot be removed. According to Microsoft, a new update will be available to prevent the tool from being displayed on certain screens for Azure Active Directory and Active Directory users.

For example, following installing this upcoming update, Windows Backup will not appear in the “All apps” or “Installed apps” lists in Settings. This should make it easier to understand that the feature is a native Windows tool, and not a separate app that might be downloaded from the Microsoft Store.

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The update should be released for Pro, Education and Enterprise editions of Windows 11 and Windows 10, as users affected by the confusion are IT administrators who have devices connected to an internal network.

Windows 11 no longer offers activation for older versions

Windows 11 and Windows 10 gained a large portion of their users thanks to the free nature of their installation for Windows 7, 8 and 8.1 users, however, this benefit has come to an end. Microsoft will no longer allow activation keys from older versions of the operating system to be used for users to install upgrades.

Now, the only free way to upgrade to Windows 11 is by having a valid Windows 10 key. There is still no information on how this policy will be applied to future versions of the operating system, such as Windows 12, which is rumored to have launch scheduled for mid-second half of 2024.

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