Wildberries customers started to be charged for returning goods, new Wildberry return rules May 24, 2022 | NHS

They began to take a “tax” on the return of goods from Wildberries customers. Users noticed a notification that if the order is not liked, they will have to pay 100 rubles for canceling it.

— I put a few things in the basket. And they wrote to me that if there is a return, I have to pay 100 rubles for each unit of goods, – explains E1.RU reader Irina. — But I often return things, especially children’s, because it’s hard to guess the size of the child. If I order shoes, I take its size, the previous and the next one – to pick it up, because the shoes are sewn in different ways. And now for everything that did not fit, you have to pay.