And computer system is something fragile, subject to malicious acts of piracy, accidents of all kinds, technical malfunctions, so it is important to take great care of it. To protect your infrastructures and your informations you can call a MCO IT provider.
What is the MCO?
My MCO maintenance in operational conditions refers to all the strategies put in place to ensure availablity at any time of the applications, infrastructures and IT equipment. This is a service guaranteed by an IT service provider who intervenes online or on site.
In the event of a computer failure due to an internal or external cause, such as water damage, fire, hacking, etc., the service provider’s role is to ensure the security information from the client company as well as the maintenance of its computer equipment.
What is MCO?
Maintaining the computer system
Maintenance in operational conditions is, like services relating to technology, constantly evolving.
To simplify, we will simply say that the IT MCO service generally includes a guarantee from the provider of the availability of equipment and computer hardware. This means that as preventivethe outsourcer implements strategies to protect computer system client. He therefore takes care of the maintenance of the equipment so that the company does not find itself in a situation where it would not be operational, his role is to ensure that it works properly, that it does not deteriorate, that it be out of danger cyberattacks etc.
On the other hand, the MCO includes the guarantee of an intervention a posteriori, that is to say for the purpose patchin the event of a malfunction despite their maintenance and upstream protection.
Support
Beyond its maintenance mission, the IT service provider is also responsible for a role of support to the client. We then speak of technical support when it concerns system management, updates, configuration of equipment, software, etc. The service provider must also provide remote or face-to-face assistance to users for better use of the equipment.
The service provider also provides a logistic support if necessary, such as travel to repair equipment, install new equipment or replace faulty ones.
Why do companies use it?
It is difficult, if not impossible, for a company these days to do without IT. However, not every company that uses computers can take advantage of master the tools as it should be, even less make optimal use of.
The reason why many companies use the services of an IT service provider is simply to afford the services of a competent professionalto guarantee the security and optimization of its IT system, without the need to invest in in-house staff training.
In order not to neglect the security of your computer system and to amortize it as well as possible by using it in an optimal way, you can contact an IT service provider in MCO who can relieve you of this technical and complex task.
For more information on the MCO you can click on this link https://www.journaldunet.fr/web-tech/dictionnaire-de-l-iot/1489533-mco-comment-gerer-le-parc-iot/