2024-01-14 17:03:00
There are several reasons why an iPhone does not ring with incoming calls – (Illustrative Image Infobae)
Not hearing the sound of the iPhone when receiving calls turns out to be one of the most common incidents among owners of the Apple smartphone. And while many may assume that the speaker or hardware might be damaged or failing, most of the time the cause of this problem lies in the device’s settings.
In fact, among the main reasons why an iPhone does not make sound when receiving calls may be due to established options such as mode, vibration or silent, as well as the Do Not Disturb function, designed to prevent the sound of incoming calls, including made by applications such as WhatsApp, Skype and Instagram.
That is why it is essential that users review their iPhone settings step by step to identify and resolve the problem, because sometimes these can be activated without the user realizing it.
And here are some recommendations to correct any settings that prevent sound from playing during an incoming call.
Your iPhone may not ring due to its settings. (Illustrative Image Infobae)
First of all, you need to identify whether this problem is caused by the iPhone or the cellular network. For this it is necessary to go to the Phone application, where the device’s call history appears, the missed ones are in red.
But if these do not appear and we know that they are trying to communicate with our mobile phone, we might be facing a network problem that does not prevent us from receiving or diverts the calls.
For this situation:
– It is key to contact the responsible cellular company to confirm if there is a service interruption or clarify if the account is suspended due to unpaid bills.
– There is also the possibility that there is a problem with the physical SIM card inside the iPhone, if this is the case, it is vitally important to update it as soon as possible.
– Another possible reason is the activation of call forwarding, which will cause the device not to ring when it receives a call and this will be sent directly to the voicemail of the forwarded number.
A simple change in the side switch can be the solution to the problem – (Illustrative Image Infobae)
This switch is located on the side of the iPhone, above the volume buttons, and the user will need to ensure that mute is not enabled. Let’s remember that when the switch is silent (orange position), the phone will not ring.
If the device does not ring for calls made by people who are not in the contact list (or from a number that has not been called), this might be caused by this setting.
To deactivate it it is necessary:
Navigate to Settings
– Select the Telephone option
– Click Silence Unknown Callers and turn it off if you want the iPhone to ring for all calls.
– Check call forwarding
It is possible to activate or deactivate call forwarding from an iPhone. And in this case, it is key to ensure that this is not enabled.
For this you must:
– Open Settings
– Click on the Telephone option
– Click on Call forwarding.
The Focus button offers several options. (Manzana)
Calls can be silenced if the user has activated a focus mode, such as Do Not Disturb.
This can be checked by opening the Control Center or by navigating to Settings and clicking Focus.
– Check auto response
This is an accessibility feature that can prevent iPhone from ringing.
To turn it off you need:
Open Settings
– Click on Accessibility
– Select Play
– Click on the Audio Routing option and make sure that the automatic call answering feature is disabled.
It is possible to establish communication limits depending on the contacts you have saved. To confirm that there are none in this category it is necessary:
Navigate to Settings
– Select Screen Time
– Tap Communication Limits and click All during Screen Time and during Idle Time.
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