Kobe and Noor’s stay at Aquaworld Belek, on the Turkish Riviera, cost them no less than 2,814 euros last summer. While the couple was traveling with Corendon Airlines, their arrival did not go as planned. “On arriving in Antalya, it turned out that my suitcase had not come with me”, testifies Kobe to our colleagues from HBvLwhich has not been heard from since.
In this type of case, passengers are protected by European regulations, and all they have to do is report the disappearance of the luggage to the counter of the company with which they traveled. They will receive a Property Irregularity Report there, which will allow the search for the lost luggage to be launched. If it is lost or not delivered within 21 days of arrival, the injured passenger is entitled to compensation. Kobe was thus compensated for 544 euros.
