What to do when your Mac won’t start?

2023-10-24 20:03:00

Have you ever experienced the frustrating situation of pressing the power button on your Mac and nothing happening? If so, you know how annoying this can be. When your Mac won’t start, it’s natural to feel a mix of worry and frustration. However, instead of panicking, it is important to follow a step-by-step guide to solve the problem. Here’s how to identify and resolve issues that keep your Mac from turning on.

I know. This tip seems obvious. However, it is important to mention it: Make sure your Mac is charged. If it doesn’t turn on, try plugging it into an outlet. In short, the battery may be discharged or have a problem.

If your MacBook won’t charge or turn on with the power adapter connected, make sure the cable is connected properly and is not damaged. If possible, also try using another cable. Sometimes, dirt in the USB-C port can interfere with charging. Therefore, check that they are clean.

Furthermore, disconnect all peripheral devices such as printers, headphones, as they may be the cause of the problem. If you have a Mac Mini or Mac Studio, make sure your monitor is connected and working properly.

2. Try to “force” restart your Mac

Trying to restart your system may be the solution when your Mac refuses to turn on. In short, the process for carrying out this procedure may vary, depending on the model of your device. See below:

For MacBooks with an Apple chip: Unplug the power cord and press and hold the power button for 10 seconds.
On older MacBooks: Unplug the power cord and remove the battery for at least 10 seconds.
Em desktop Macs: Unplug the power cord for at least 10 seconds.

Additionally, reconnect the power cord and try turning on your Mac. Often, this simple action is enough to resolve the problem.

3. Boot into Safe Mode

If your Mac shows signs of life, like displaying the Apple logo or login screen, but can’t get past that point, trying starting in Safe Mode may help. This mode starts the system with only the essential components, ignoring problematic applications and settings.

Em Macs com chip Apple: With your Mac turned off, press and hold the power button until you see the Boot Options. Choose yours main diskpressure on the blade Shift and select Continue in Safe Mode.
On older Macs: With your Mac turned off, turn it on and immediately press and hold the Shift until you see the login screen.

If your Mac successfully boots into Safe Mode, it suggests that external issues such as apps or tweaks might be causing the problem. In this case, our tip is to uninstall applications you recently downloaded, or even disable startup items to try to resolve the issue.

4. Resete o PC via SMC

Image: Apple

The System Management Controller (SMC) is responsible for several functions on your Mac, including the power button. Therefore, resetting the SMC may be the solution to your problems. The methods for resetting the SMC vary depending on your Mac model. See below how to do the process:

Para desktop Macs: Unplug the power cord and wait 15 seconds before plugging it back in. Afterwards, turn on your Mac.
For 2018 MacBook Pro and MacBooks with the T2 chip: Press and hold the Shift (right), Option (left) and Control (left) keys for 7 seconds. While holding down these keys, press the power button for another 7 seconds. Then release all keys, wait a few seconds, and turn your Mac back on.
For older MacBooks with a removable battery, you can: Remove the battery. Then press and hold the power button for 5 seconds. Finally, reconnect the battery and turn your MacBook back on.

5. Reset via NVRAM

Image: Apple

NVRAM (non-volatile random access memory) stores important settings that your Mac needs to access quickly. Although problems with NVRAM are not common, resetting it as a precaution is not harmful. The process to reset NVRAM is as follows:

Press the power buttonand then hold down the Option, Command, P e R. Hold down the keys for 20 seconds, even if your Mac appears to restart; If your Mac makes a startup sound, release the keys following hearing the second sound. If your Mac has the T2 Chip, release the keys following the Apple logo disappears for the second time.

When you restart, you may need to readjust some basic settings, such as the time zone or sound volume.

6. Execute o Apple Diagnostics

Image: Apple.

If your Mac still isn’t working, you can check it for hardware issues using the Apple Diagnostics tool. The process will check for issues and then suggest fixes or show your support options.

To do this, disconnect all unnecessary external devices, such as a printer. You can leave your keyboard, mouse, and monitor connected if necessary. Right following:

Press the button on off; Press and hold key D, until you see a screen asking you to select your language; Choose a language, and then Apple Diagnostics will start running its tests. This process will take a few minutes to complete. When the process finishes, you will see the test results. If there is a problem, the system will suggest quick fixes, which you can perform before carrying out a new diagnosis. Or, the diagnostics may generate reference codes that you can look for on the Apple Diagnostics page. It will also show your Mac’s support options. If there are no issues, the problem probably isn’t with the hardware.

Finally, if the problem persists even following following these steps, you may need to seek professional assistance.

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