What to do if the Continuity Camera does not work [iPhone e Mac]

2023-05-02 10:30:00

iOS 16 and macOS Ventura 13 brought a very cool function for those who use the iPhone with the Mac. This is the possibility of using smartphone cameras as a computer webcam — not only in native applications but also in third-party applications. It’s the call Continuity Camera (Continuity Camera).

This makes your work meetings or other calls in general look much better than any built-in camera on Macs, including the most current ones. You can also use features like Table View, Center Stage and Studio Light, for example.

If you are facing any difficulty related to this feature, some simple tips will help you solve it. Check out! ????‍????

  • Check if your iPhone and Mac are fully compatible with the function.
  • Always keep your iPhone and Mac updated to the latest versions of their operating systems.
  • Make sure your iPhone is positioned correctly.
  • Test Continuity Camera with more than one app, like FaceTime and Zoom, for example. This will give you an idea if the issue is with the feature or the app itself.
  • If using a third-party app, check its settings to make sure the correct camera is selected.
  • Although it also works wirelessly, try connecting your iPhone to your Mac using a cable to see if it works again.
  • Restart iPhone and/or Mac. Then try again.
  • As a last resort, restore your iPhone and Mac to factory settings.

What if you’re still having problems?

If you’re still having trouble with this feature, try contacting Apple so they can assist you. You can do this by calling 0800-761-0880, via the website or via the Support app.

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Apple Support app icon

It is also possible to make an appointment at one of the two Apple Stores located in Brazil or at an Apple Authorized Service Center.

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