What to do if noise cancellation isn’t working on AirPods Pro/Max

2024-03-02 21:00:00

Os AirPods most recent, including the Pro and the Maxhave Active Noise Cancellation. This allows you to listen to the music or content you want without worrying about external noise — as the feature blocks such noise.

However, you may be facing problems related to this function, which can be very frustrating. Therefore, we have put together some tips below that can help resolve this.

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• Make sure your iPhone, iPad, Mac, Apple Watch, and Apple TV are updated to the latest version of their operating systems.
• Place both AirPods Pro in your ear and make sure noise cancellation mode is on.
• If you have second-generation AirPods Pro, make sure Adaptive Audio is turned on.
• Noise cancellation can be affected by impurities or dirt on the earphone meshes. Clean them with a flexible swab and see if that solves the problem; on the AirPods Max, check that the shell is not obstructed by dirt.
• Reset the settings AirPods Pro or AirPods Max.
• If Active Noise Cancellation still isn’t working on your first-generation AirPods Pro, see if it’s part of the call “Service program for AirPods Pro with sound issues”; If you have second-generation AirPods Pro or AirPods Max, contact Apple support so that your situation can be calmly investigated.

We hope your problems are resolved! 🙏

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Price in installments: R$6,590.00 in up to 12 installments

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