2023-09-03 16:30:00
It’s easy for us to forget that, but with the iPhone, we carry a real computer in our pockets. With increasingly advanced technologies, many people depend on it to work, study and have fun.
Like any electronic device, it is not uncommon for us to see problems occurring — despite the fact that Apple devices are well known for their quality and longevity.
If you are facing problems with random shutdowns on your smartphone, in this article we have separated some tips on what can be done to solve them in the best possible way. ????
Possible battery problem
If the iPhone battery is not able to “hold” the charge, it is possible that it turns off by itself. To identify if this is the problem, open Settings and go to Battery » Battery Health. A warning that the iPhone has unexpectedly turned off will be shown if you have manually disabled the protections provided by performance management or if the battery is very degraded.
very cold environment
If you are in a very cold environment (which exceeds the limits of tests conducted by the company), battery life may be affected and the device may turn off. Therefore, wait to use the iPhone in a place where the temperature is within normal conditions of use — in the case of iPhones 14, 14 Plus, 14 Pro and 14 Pro Max, it ranges from 0°C to 35°C (operating temperature ambient) and -20°C to 45°C (non-operating temperature).
software problems
Check if the iPhone is updated to the most current version of iOS – as they may bring fixes related to this type of problem.
Try restoring your iPhone to factory settings and using it for a few days to see if the problem is resolved.
What if nothing works?
If the problem with disconnections still occurs with your iPhone, the next step is to contact Apple support so that your problem is analyzed by a team of company technicians.
You can find an Apple Authorized Service Provider, schedule an appointment at an apple store or contact us at 0800-761-0880, from the site or through the Apple Support app.
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of Apple
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