What to do if I can’t complete WhatsApp backup on iPhone?

2023-12-06 10:30:00

So that you don’t run the risk of losing your messages when changing your smartphone or in case of robbery/theft, the ideal is to always make a backup of your conversations on WhatsApp — a process that takes place through iCloud, an Apple service.

Although it is relatively easy to do this, this task is not always carried out successfully. Therefore, we have separated some tips below that can help you solve exactly problems that arise in these situations.

Let’s go?! ????

  • Make sure your device is connected to a stable Wi-Fi network.
  • If you are trying to make a backup using the 4G or 5G cellular network, first make sure this is turned on. Just go to Settings, then tap your name (at the top) and tap iCloud » iCloud Backup » Back Up via Cellular.
  • Try forcing the backup manually, opening WhatsApp, tapping the “Settings” tab and then tapping Chats » Chat Backup » Back Up Now.
  • A good tip is, while the backup is taking place, configure the iPhone so that its screen does not go off. To do this, open Settings, go to Screen and Brightness » Auto-Lock and set it to “Never”. Don’t forget, following completing the backup, go back to this screen and reset it to how it was before.
  • Make sure iCloud Drive is turned on. Open Settings, tap your name (at the top), then tap iCloud » iCloud Drive.
  • Check if your iPhone is updated to the latest version available, as well as the WhatsApp app itself.
  • For a WhatsApp backup to be done successfully, you need to have at least 2.05 times more space left than the size of the backup itself. If necessary, upgrade your iCloud plan.
  • Make sure you are using the same Apple ID that uses iCloud at the time of the backup.
  • Check that there is no WhatsApp update available on the App Store.
  • Restart your iPhone and try backing up once more.

Everything resolved there? ????


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