2023-04-26 20:13:00
Users of the Nubank digital bank app were scared this Wednesday afternoon (26) after the app suffered a slight instability that cleared the balance of several accounts. Fortunately, none of the money disappeared, as far as we know, and the situation has now been resolved.
The peak of complaints, according to the Downdetector portal, took place at 1:30 pm and returned to normal about 40 minutes later, after more than 520 notifications about user difficulties. of the situation.
The situation even reached the radar of the Choquei profile, with more than 5 million followers, who asked the digital bank for clarification through a tweet. The Nubank profile responded to the complaint about an hour after the posting.
Hello, @choquei. Our app experienced a momentary fluctuation, which meant that some customers were unable to view their balance. The situation has been resolved and the application is now working normally. In case of doubt, we are available on our official channels.
— Nubank (@nubank) April 26, 2023
Even after the time when Nubank said it had fixed the flaw, some posts were made. But, in principle, the instability has already been corrected.
Below are some of the complaints that marked this afternoon:
And you, were you scared too? Leave your comment!
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