Water heater breakdown: What are the right reflexes?

2023-11-12 23:00:00

Call a professional repairer

The first crucial step is to contact a professional specializing in water heater troubleshooting, such as on this site: . The water heater is a complex device that operates with pressurized hot water, electricity or gas. Attempting to repair it yourself without the necessary skills can result in serious injury, property damage, or even a safety hazard in your home.

Specialists are trained to diagnose and repair this type of device safely. They have the skills, experience and equipment to identify the source of the problem and resolve it quickly. They are also able to apply the safety standards and regulations in force, which guarantees you a compliant repair.

Do not touch electricity or gas

When your water heater stops working, it can be tempting to check for yourself what’s wrong. However, it is imperative not to touch electricity or gas if you are not a qualified professional. The risks of electrocution or explosion are very real. You should therefore avoid handling electrical wires or touching gas pipes. Instead, wait for the intervention of an expert to resolve these problems safely.

Cut off the water and energy supply

Before the professional arrives, make sure to turn off the water and energy supply to your water heater. This can help prevent further damage and keep everyone in your home safe. To do this, locate the corresponding switch or circuit breaker and turn off the power supply. When it comes to water, all you need to do is turn off the shut-off valve on the cold water line.

Avoiding DIY repairs

It’s tempting to look for solutions online and try to repair your water heater yourself. However, it is essential to understand that modern water heaters are complex and require specialist knowledge to properly repair. Repair errors can not only make the problem worse, but also void the manufacturer’s warranty. Calling a professional is always the best option to effectively resolve this type of breakdown.

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Prepare the necessary information

Before the repairman arrives, gather all relevant information about your water heater. This may include the device model, brand, purchase date, fault symptoms, etc. This information can help the technician diagnose the problem more quickly and provide necessary replacement parts.

What can be the different water heater breakdowns?

A water heater can experience various problems, here are some common ones:

No hot water : thermostat problem, defective resistance or safety valve malfunction.

Insufficient hot water: If the water is not hot enough, the resistance could be clogged, the thermostat incorrectly adjusted, or there may be a build-up of scale. You may be able to hear noises in the cumulus cloud (rumbling or clicking).

Water leak : Leaks can be caused by a faulty pressure valve, a problem with the tank (pierced tank) or faulty fittings.

Electrical problems : Problems with the electrical system, such as faulty fuses.

Thermostat failure : A faulty thermostat can lead to unstable water temperatures.

Defective anode : The sacrificial anode that protects the tank from corrosion can wear out, leading to problems with a punctured hot water tank.

Gas problems (for gas water heaters): Problems related to the gas supply, the thermocouple or the burner may arise.

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