Warning over scam texts from ESB during power outages

ESB Networks Warns of Storm Relief Text Scams

As Storm Éowyn wreaks havoc across the country, leaving thousands without power, ESB Networks is sounding the alarm about a surge in scam text messages preying on vulnerable customers. With an estimated 100,000 homes potentially facing prolonged outages, criminals are exploiting the situation to steal personal information.

“We ask that customers do not engage directly, do not share any personal information if asked, and block and report the suspicious number if necessary,” ESB Networks advises in a recent statement.

These scams, frequently enough called “vishing” or “smishing,” involve criminals impersonating legitimate organizations such as banks, credit card companies, or even utility providers.They use phone calls or text messages to trick individuals into revealing sensitive information like bank details or passwords.

An Garda Síochána sheds light on these tactics: “During the conversation, they will try and trick you into giving personal, banking or security information,” they explain.

The aim is to steal your information and commit fraud.

The Gardaí emphasizes the need to independently verify any requests for information. “Always independently verify requests for information and never share private information with unsolicited callers or texters.” they caution.

Remember, official organizations will never request your sensitive data via unsolicited calls or texts. Stay vigilant and protect yourself from these scams.

ESB Networks Warns of Surge in Storm Relief Scams

In the wake of Storm Éowyn, which has plunged thousands into darkness, ESB networks is warning the public about a concerning rise in scam text messages targeting vulnerable customers. These scams, known as “smishing,” prey on individuals facing extended power outages and anxieties about essential services.

Fiona O’Brien, Head of Communications at ESB Networks, shed light on the situation, stating, “Storm Éowyn has regrettably created an ideal situation for scammers to prey on peopleS vulnerabilities. We’re seeing a sharp rise in text messages impersonating ESB networks, attempting to trick customers into revealing sensitive information like bank details or passwords.”

These fraudulent texts often mimic official ESB communications, demanding immediate action to avoid service disconnection. They might urge customers to update account information or make urgent payments, leveraging the urgency of the situation to pressure them into acting hastily.

O’Brien emphasizes the importance of vigilance,explaining,”These scams,frequently enough called ‘smishing,’ involve texts that appear to be from ESB Networks,claiming that customers need to update their account information or make immediate payments to avoid service disconnection. They often create a sense of urgency to pressure individuals into acting without thinking.”

She urges the public to be discerning and protect themselves from falling victim to these scams.

The situation underscores the critical need for awareness, particularly during emergencies. ESB Networks is working tirelessly to safeguard customer data through robust security measures.

O’Brien stresses the importance of online safety, advising, “This situation highlights the importance of critical thinking and online awareness, especially during emergencies. Stay informed about potential scams, verify information from official sources, and never hesitate to contact ESB Networks directly if you have any doubts.”

Text Message Scams Targeting ESB Customers: Stay Alert and Safe

In today’s digital age, staying safe online is more vital than ever, especially when it comes to sensitive information like personal details and financial accounts. recently, ESB Networks, Ireland’s leading electricity provider, has issued a warning about a surge in text message scams targeting their customers.

These scams frequently enough impersonate the official ESB Networks, attempting to trick individuals into divulging confidential information or making fraudulent payments. “We are urging customers to be extremely vigilant,” advises Fiona O’Brien, spokesperson for ESB Networks.”Never engage directly with a suspicious text message. Never share any personal information if asked.”

If you receive a message that requests personal details or payment, the safest course of action is to contact ESB Networks directly through official channels, such as their website or dedicated customer helpline. Remember, legitimate organizations will never ask for sensitive information via unsolicited text messages.

What should you do if you think you’ve been targeted by one of these scams? O’Brien strongly advises, “If you suspect you’ve been contacted by a scammer, promptly block the number and report the incident to Gardai. It’s also crucial to contact your bank immediately to report any suspicious activity and change your online banking passwords.Early action is key to minimizing potential damage.”

ESB Networks prioritizes customer data security and has implemented robust measures to protect their information. “Our top priority is the security of our customers’ data,” emphasizes O’Brien. “We have robust security measures in place to protect customer information and prevent unauthorized access. This includes encryption technologies and multi-factor authentication. We constantly review and enhance these measures to stay ahead of evolving threats.”

This situation underscores the importance of critical thinking and online awareness,especially during emergencies. O’Brien’s final message resonates with the urgency of the situation: ” Remember, official organizations, including ESB Networks, will never ask for personal information via unsolicited calls or text messages. Be cautious,stay informed,and always verify requests independently.”

how can I protect myself from text message scams during a power outage?

Text Message Scams Targeting ESB Customers: stay alert and Safe

An Interview with Fiona O’Brien, ESB Networks Spokesperson

In the wake of Storm Éowyn, which has left thousands without power, ESB Networks is urging customers too be vigilant against a surge in text message scams. We spoke with Fiona O’Brien, spokesperson for ESB Networks, to learn more about these scams and how to protect yourself.

Archyde: fiona, can you tell us more about these scams targeting ESB customers?

Fiona O’Brien: Certainly. We’re seeing a concerning rise in text messages that appear to be from ESB Networks, attempting to trick people into revealing personal information or making fraudulent payments. These scams frequently enough create a sense of urgency, claiming customers need to update their account information or make immediate payments to avoid service disconnection.

Archyde: What makes these scams particularly perilous during a storm like Éowyn?

Fiona O’Brien: People are already stressed and anxious about power outages, and scammers prey on that vulnerability. They exploit the situation, creating a sense of urgency and panic that can lead people to make rash decisions without thinking clearly.

Archyde: What are some telltale signs that a text message might be a scam?

Fiona O’Brien: Be wary of any unsolicited text message requesting personal information like bank details, passwords, or even your ESB account number. Legitimate organizations like ESB Networks will never ask for this information via text message. also, look out for grammatical errors, suspicious links, and urgent demands for immediate action. Always double-check the sender’s phone number and be suspicious if it looks slightly off.

Archyde: What should people do if they receive a suspicious text message?

Fiona O’Brien: Don’t engage directly. Don’t click on any links, and definitely don’t share any personal information. Block the number promptly and report it to Gardai.If you’re unsure, contact ESB Networks directly through official channels, like our website or dedicated customer helpline, to verify the authenticity of the message.

Archyde: ESB networks takes data security seriously. Can you tell us about the measures you have in place to protect customer information?

Fiona O’Brien: Absolutely. Protecting our customers’ data is our top priority. We have robust security measures in place,including encryption technologies,multi-factor authentication,and continuous monitoring for suspicious activity. We’re constantly reviewing and enhancing these measures to stay ahead of evolving threats.

Archyde: Any final words of advice for our readers?

fiona O’Brien: Remember, official organizations like ESB Networks will never ask for personal information via unsolicited calls or text messages. Be cautious, stay informed, and always verify requests independently. If something feels wrong, trust your instincts and contact us directly. Your safety and security are paramount.

This situation highlights the importance of staying vigilant online, especially during emergencies. Remember, knowledge is your best defense against scams.