A Vivo officially supported the VoLTE for customers Easy e Easy Prime. In this way, users will be able to make voice calls without necessarily leaving 4G. The information comes from the operator itself, which published the news on its official website, confirming availability for the plans.
There was no mention of technology in the company’s portal and now there is a highlight for the fact that subscribers have at their disposal the possibility of “Voice HD“. However, that alone is not enough to use the feature, as you also need to have a cell phone compatible with the feature.
If the customer has a Galaxy S21 FE from Samsung or one of the latest iPhones, he can now activate the technology in the device’s settings to be able to use it without problems. But it is also necessary to pay attention to the location, since it is not present in all states.
The novelty had a mixed reception on the part of the users themselves, since only a few have had the feature activated since it was made official by Vivo. In response to Technoblog about the situation, the operator reinforced the support on its website and made itself available to people:
Vivo informs that it maintains a page on its website with information about technology, compatible devices, coverage map, in addition to a complete questions and answers. The company points out that it advises customers to contact the operator if they need additional support.