This Friday BBVA Bancomer presents flaws in its system, so it is already working to solve them, the bank itself reported, following reports from users on social networks.
In response to a user on
@DanielWicab Hello Daniel, good morning. I’m Sofia, nice to meet you. At the moment we are experiencing intermittency in our system. We are working on it to solve it as soon as possible and avoid inconveniences. 1/2
— BBVA Mexico (@BBVA_Mex) March 1, 2024
According to Downdetector, the failures most reported by the institution’s users are to log in, in mobile banking and to transfer funds.
The failures most reported by users are to log in and to transfer funds. Photo: Screenshot
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In a message to its users, the bank apologized for the inconvenience and indicated that it is working to solve the problems as soon as possible and “carry out the operations that our users require.”
The bank indicated that it is working to solve the problems as soon as possible. Photo: Screenshot
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After experiencing failures in its system this Friday morning for approximately 5 hours, BBVA informed users that its services have now been restored.
“We regret the delay in solving the problem and offer a sincere apology for the disruption we caused,” the bank said in a message.
BBVA restores its digital services 5 hours following failures. Photo: Special.
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