Telehealth
What is “Telehealth”?
This method enables you to receive health and social services remotely through various platforms (such as Microsoft Teams) and connected devices (like computers and smartphones).
This concept is often referred to as:
- Virtual care
- Telemedicine
- Teleconsultation
- Digital health
We invite you to view the explanatory videos available in the section Video capsules for patients on the Quebec Telehealth Network (RQT) website.
Benefits:
- Facilitates access to care and services;
- Enables you to receive services from your home or at a CIUSSS de la Capitale-Nationale facility;
- Reduces travel and saves time;
- And many more…
Technologies and Security
Various technologies and connected devices are utilized in telehealth to address clinical needs. The CIUSSS de la Capitale-Nationale is dedicated to providing confidential and professional services.
- The same quality of service is guaranteed through telemedicine as well as in-person consultations.
- The technologies employed adhere to the highest security standards.
If you are interested in the telehealth option, please ask your provider if it suits your needs.
Telehealth: Revolutionizing Health Care Services
What is “Telehealth”?
Telehealth is a method that allows you to receive health and social services remotely using various digital platforms such as Microsoft Teams, alongside connected devices like computers and smartphones.
This concept is sometimes referred to as:
- Virtual care
- Telemedicine
- Teleconsultation
- Digital health
We invite you to consult the explanatory videos available in the section Video capsules for patients on the website of the Quebec Telehealth Network (RQT).
Benefits of Telehealth
- Facilitates access to care and services, especially for those in remote areas.
- Allows you to obtain necessary services from the comfort of your home or from a CIUSSS de la Capitale-Nationale facility.
- Reduces travel time and associated costs, saving both time and money.
- Enhances convenience, making it easier to schedule and attend appointments.
- Provides an opportunity for prompt medical consultations, potentially improving patient outcomes.
- Decreases exposure to infection, particularly relevant in situations like a pandemic.
- Supports chronic disease management by enabling regular check-ins without the need to travel.
Technologies and Security
Several technologies and connected objects are employed in telehealth to meet diverse clinical needs. CIUSSS de la Capitale-Nationale is dedicated to ensuring that all telehealth services remain confidential and professional.
- The same quality of service is preserved whether treatment is administered via telemedicine or in-person consultations.
- The technologies utilized in telehealth applications adhere to the highest security standards, ensuring patient data protection.
Practical Tips for Using Telehealth
- Ensure you have a reliable internet connection and a quiet space to hold your virtual appointments.
- Choose a device that you are comfortable using, whether it’s a computer, tablet, or smartphone.
- Prepare for your appointment by noting down symptoms or questions you want to discuss with your healthcare provider.
- Make sure to check your device’s camera and microphone beforehand to avoid any technical issues during the appointment.
- Keep your healthcare provider’s contact information easily accessible for any follow-up questions.
- If you’re new to telehealth, ask your healthcare provider for a brief overview of what to expect during your virtual visit.
- Consider using health monitoring devices and apps that are compatible with telehealth for a more comprehensive view of your health.
Case Studies: Successful Telehealth Implementation
| Case Study | Description | Results |
|---|---|---|
| Chronic Disease Management | A healthcare provider implemented telehealth services for diabetes management among patients in rural areas. | The program resulted in a 30% increase in patients maintaining their blood sugar levels within target ranges. |
| Pediatric Telehealth | A pediatric clinic used telemedicine to increase access for children needing mental health evaluations. | The clinic noted a 50% decrease in missed appointments and improved overall patient satisfaction rates. |
| Post-Surgery Consultations | Surgeons conducted follow-up appointments via telehealth to monitor recovery without requiring patient travel. | There was an elimination of 75% of unnecessary in-person visits, allowing resources to be focused on urgent cases. |
First-Hand Experience with Telehealth
Many patients have shared their positive experiences utilizing telehealth services:
Maria, a patient with mobility issues: “With telehealth, I can consult my doctor without the hassle of arranging transport. It has made managing my health conditions much easier.”
John, a busy professional: “Telehealth allows me to fit medical appointments into my stringent work schedule without compromising my job responsibilities.”
If You Are Interested in Telehealth
If you are considering the telehealth modality, feel free to ask your healthcare provider if it aligns with your needs and circumstances. Telehealth can offer an innovative solution to accessing vital health and social services while ensuring your comfort and safety.
