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(Keystone-ATS) On Wednesday, the American automobile manufacturer Tesla was informed by the American Highway Safety Agency (NHTSA) that it needs to update potentially faulty software on over 27,000 of its Cybertruck pickups.
The NHTSA’s site indicates that “the rearview camera screen may go blank for 6 to 8 seconds when the vehicle is placed in reverse” under certain conditions in specific vehicles. This delay “can impact rear visibility and heighten the risk of a collision,” the agency adds.
As of September 25, Tesla had reported 45 complaints regarding this issue after notifying authorities. The NHTSA noted that “Tesla is not aware of any accidents, deaths, or injuries that may be associated with this problem.”
Consequently, Tesla will implement a remote software update for 27,185 affected vehicles. This update pertains to Cybertruck models manufactured from November 13, 2023, to September 14, 2024.
The electric vehicle manufacturer has previously encountered software issues. In late July, it conducted an update affecting 1.8 million vehicles. Additionally, at the end of 2023, it updated approximately two million vehicles in North America due to an increased risk of collision related to its controversial “Autopilot” driving assistance system.
The manufacturer released its delivery figures for the third quarter on Wednesday, revealing that nearly 463,000 vehicles were delivered between July and September, which aligns with analysts’ expectations.
(Keystone-ATS) The American automobile manufacturer Tesla must update potentially faulty software on more than 27,000 of its Cybertruck pickups, the American Highway Safety Agency (NHTSA) said in a letter to the manufacturer on Wednesday.
Details of the Software Issue
On certain vehicles and under specific conditions, “the rearview camera screen may appear blank for up to 6 to 8 seconds when the vehicle is put into reverse,” describes the NHTSA on its site. This delay “can affect rear vision and increases the risk of collision,” continues the Agency.
Complaints and Manufacturer Response
As of September 25, Tesla, which informed the authorities of this failure, had registered 45 complaints related to this issue. “Tesla is not aware of any collision, death, or injury that may be related to it,” specifies the NHTSA.
Scope of the Update
As a result, Tesla is offering a remote software update on 27,185 vehicles. This measure concerns Cybertruck models manufactured between November 13, 2023, and September 14, 2024.
Past Software Issues
The electric car maker has already faced software problems in the past. At the end of July, the company had to carry out an update on 1.8 million vehicles. Furthermore, at the end of 2023, it also needed to update some two million vehicles in North America for an increased risk of collision linked to “Autopilot,” the controversial driving assistance system.
Delivery Performance in Q3 2024
The manufacturer published its delivery figures for the third quarter on Wednesday, with nearly 463,000 vehicles delivered between July and September, in line with analysts’ forecasts.
Comparative Analysis of Deliveries
| Quarter | Deliveries (in thousands) | Comparison to Previous Quarter |
|---|---|---|
| Q1 2024 | 450 | +2.2% |
| Q2 2024 | 460 | +2.2% |
| Q3 2024 | 463 | +0.7% |
Potential Impact on Tesla’s Reputation
While Tesla is continually innovating in electric vehicle technology, a pattern of software updates related to safety concerns may raise questions about the reliability of its systems. Addressing these issues proactively is crucial to maintain customer trust and satisfaction.
Benefits of Regular Software Updates
- Enhanced Safety: Regular updates help fix bugs and improve vehicle safety features.
- Better Performance: Updates can enhance the overall performance of the vehicle, providing a smoother driving experience.
- Customer Confidence: Transparency in addressing issues cultivates customer loyalty and confidence in the brand.
Practical Tips for Tesla Owners
If you’re a Tesla owner, here are some practical tips to ensure you stay informed about your vehicle’s updates:
- Stay Informed: Regularly check your Tesla app for notifications regarding software updates.
- Schedule Updates: Make time to install updates promptly to ensure your vehicle is functioning optimally.
- Report Issues: If you encounter any problems, report them through the app or Tesla’s website to help improve future software versions.
Conclusion
In summary, Tesla’s proactive approach to address software issues aims to maintain safety standards and customer satisfaction. The company’s performance in vehicle deliveries shows a stable growth trajectory, despite challenges in software reliability. Ensuring that these updates are managed effectively and efficiently is essential for consumer safety and the brand’s reputation in the electric vehicle market.
