2024-12-05 22:51:00
Uniphore, the global leader in enterprise AI, today announced the acquisition of two industry data powerhouses, ActionIQ and Infoworks, significantly expanding its AI-powered offerings. This strategic move further extends Uniphore’s end-to-end enterprise AI platform and provides the first Zero Data AI Cloud (dataless AI cloud) in the industry.
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Uniphore os acquiring two industry-leading data powerhouses, ActionIQ and Infoworks, which significantly expands its AI-powered offerings. These strategic acquisitions extend Uniphore’s comprehensive end-to-end Enterprise AI platform and will deliver the industry’s first Zero Data AI Cloud. (Graphic: Business Wire)
A Zero Data AI Cloud enables companies to overcome the biggest obstacles to AI adoption: data access, accuracy, flexibility, and data sovereignty. This eliminates process hiccups and delivers advanced AI capabilities, preserving customers’ existing data landscape and avoiding complex integration challenges. THE Zero Data AI Cloud from Uniphore is built on an infrastructure-independent architecture that creates a seamless data structure across any data platform, enterprise application, or cloud environment.
With the union of Uniphore, ActionIQ and Infoworks, enterprise customers will have access to a complete set of AI capabilities that empower organizations to move beyond proof-of-concept AI testing to full-scale implementation, accelerating their digital transformation.
In addition to its industry-leading customer data solutions, ActionIQ brings its Compostable Zero-copy Data Platform, which enables companies to connect all data, from anywhere, and make it AI-ready without the need for lengthy data projects. integration or ETL. Infoworks brings its Enterprise Data Platform, which includes intelligent AI data agents that can discover, identify, organize, catalog and clean corporate data with little human supervision.
Their combined experience and innovative technology enable companies to leverage all of their data for AI initiatives without the need to move, transform or copy it, and will accelerate time to results in weeks, not years – all this while maintaining high standards of governance and security.
“This is a defining moment for enterprise AI,” said Umesh Sachdev, CEO and co-founder of Uniphore. “With the acquisitions of ActionIQ and Infoworks, Uniphore is enabling a dataless AI cloud for the world’s largest companies, equipping them with the tools to accelerate AI implementations and drive measurable business results.”
Tasso Argyros, CEO and Co-Founder of ActionIQ, commented: “At ActionIQ, we have been very data-focused and helped create and now lead the massive category of customer data platforms, helping dozens of F1000 companies transform their customer experience. . I believe that the future of CDP [plataformas de dados de clientes] it’s AI and CX agents. Bringing together Uniphore’s industry-leading AI capabilities and ActionIQ’s data and CX capabilities will enable us to continue to dominate the market and deliver world-class solutions to the world.”
“Data has been a challenge for companies to modernize their operations and adopt AI innovations,” said Amar Arsikere, founder of Infoworks. “At Infoworks, we are redefining data engineering with innovative automation that seamlessly handles all data tasks for any data type. By joining forces with Uniphore, we now offer a comprehensive data + AI solution that accelerates the development of enterprise AI applications and empowers organizations to unlock their full potential.”
Power business transformation with a dataless AI cloud
Uniphore is pioneering a revolutionary approach that leverages a multi-layered AI architecture comprised of a compostable data layer, a knowledge layer, a model layer, and an agentic layer. At each layer, Uniphore has feature-rich solutions, with ongoing investments planned in each area.
- Compostable data layer
Organizations can instantly leverage their corporate data without complex migrations or copies. Companies can maintain full control of their data assets across global operations. This reduces AI implementation time from months to weeks.
Enterprise data is transformed into an AI-ready lake of knowledge. This ensures that AI results are based on an organization’s business reality, without hallucinations. This allows organizations to fully leverage and protect their institutional knowledge and expertise.
All the features of this layer allow numerous options for companies to easily choose relevant foundational models and/or work with multiple models to meet their business needs. In the model layer, there are also tooling capabilities to easily create small industry- and company-specific language models.
This is where digital transformation is accelerated with ready-to-deploy AI agents in essential functions such as customer service, marketing, HR, sales and more. Additionally, this layer allows the functional user and citizen developer to create and manage intelligent, personalized AI agents for specific business needs and workflow automation.
With this unique four-tier approach, customers can now fully leverage Uniphore’s end-to-end AI feature set through an open architecture, ensuring data sovereignty and enterprise-grade scalability. Organizations maintain complete control when implementing AI solutions at any scale – from department-level solutions to sophisticated worldwide operations.
Enterprise AI that drives results
Large companies are increasingly looking for solutions that allow them to be more agile, responsive and data-driven in their decision-making. With the acquisition of ActionIQ and Infoworks, Uniphore is the only enterprise AI company with a complete solution for a Zero Data AI Cloud which offers:
- Accelerated return on investment time
Now, customers can implement enterprise-wide AI solutions in weeks, enabling seamless access to data. With support for multi-cloud and virtual private cloud deployments, enterprises’ needs for flexible and secure data access are met. Additionally, Uniphore offers companies an end-to-end AI stack with pre-built applications for customer service, sales, HR, marketing and more, as well as the capabilities to create your own intelligent agents.
- Superior AI performance
High accuracy is now possible thanks to improved business and industry models that access a company’s knowledge in any data format. Uniphore’s solution also offers consistent results aligned with any company’s business context, beyond that offered by traditional recovery augmented generation (RAG) solutions. Because of Uniphore’s open architecture and orchestration capabilities, companies can leverage existing best-of-breed solutions based on business needs to support multiple models.
- Enterprise data freedom
Uniphore’s Zero Data AI Cloud enables the use of multimodal data across any platform, architecture or application. There is no longer any need to disrupt existing systems and workflows or rely on any vendor. This gives customers full control over confidential corporate knowledge and information.
This strategic shift by Uniphore cements its leadership position as an innovator in enterprise AI. Uniphore will continue to provide industry-leading solutions, including expanding ActionIQ’s compostable CDP solution, to capitalize on the multi-billion dollar CDP market opportunity and building on its established portfolio of solutions that are currently in use at some of the world’s largest corporations. ActionIQ’s solution is currently listed as a leader in the Forrester Wave report on customer data platforms.
For more information about these acquisitions, see our information pagewhich contains a ActionIQ newsletter and one informative about Infoworks. Tidal Partners LLC served as exclusive financial advisor to Uniphore on the transaction.
About Uniphore
Uniphore is a leading native AI B2B company with decades of proven success. Designed to be scalable and tailored to business needs, we drive AI transformation that delivers real business impact across industries and the largest global deployments. Our Zero Data AI Cloud is built on a multimodal AI and data platform and is at the heart of this transformation, enabling businesses to quickly implement AI across the enterprise. With our Zero Data AI Cloud, organizations can leverage their data and create scalable, domain-specific AI models to democratize business knowledge – all while ensuring security, sovereignty, and rapid delivery of value. Uniphore’s technology currently powers more than 750,000 end users across 1,600 companies in 20 countries. Discover Uniphore’s unparalleled capabilities – because there’s no AI like ours™.
For more information about Uniphore solutions, visit www.uniphore.com.
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Source: BUSINESS WIRE
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How will Uniphore’s acquisition of ActionIQ and Infoworks benefit customers?
The provided text is a press release about Uniphore acquires ActionIQ and Infoworks.
**Here are some key takeaways:**
* **Uniphore acquires ActionIQ and Infoworks:** Uniphore, a leading AI platform company has acquired ActionIQ, a Customer Data Platform (CDP) leader and Infoworks, a data engineering platform.
* **Zero Data AI Cloud:** This acquisition strengthens Uniphore’s Zero Data AI Cloud offering, which allows businesses to implement AI without complex data migrations.
* **Benefits of the acquisitions:**
* **Accelerated ROI:** Customers can implement AI solutions faster with seamless data access.
* **Superior AI performance:** Improved business and industry models provide higher accuracy
* **Enterprise data freedom:** Use of multimodal data across any platform.
The press release highlights quotes from leaders at ActionIQ and Infoworks, praising the potential of the combined offering. Uniphore is positioned as a leader in enterprise AI, providing solutions that cater to evolving business needs.
Let me know if you have any further questions or need more specific information from the text.
