2024-08-19 17:41:59
This is a dream vacation. Madeira is one of the most popular destinations at the moment and is a Portuguese island favored by travel agencies. Jérémie Martin and his partner Flavia Urbano flew in from Bordeaux for a week’s holiday in the sun. A moment of relaxation turned into a big hassle. wind…
This is a dream vacation. Madeira is one of the most popular destinations at the moment and it is a Portuguese island favored by travel agencies. Jérémie Martin and his partner Flavia Urbano flew in from Bordeaux for a week’s holiday in the sun. A moment of relaxation turned into a big hassle. Strong winds in Funchal caused a series of flight cancellations. The two young men had planned to return on Sunday, August 18, but found themselves stuck at Cristiano Ronaldo Airport. “Miraculously we got a ticket,” explained the 30-year-old, who lives in Bjorn near Libourne. But Friday, August 23rd! » Five days of unplanned travel. The young couple can expect to spend an additional €1,000 to €1,200.
Many visitors to the island have been affected by these cancellations, which have affected all airlines, like this family from Ile-de-France who traveled with Transavia, Le Parisien recounts his frustrations. “Due to strong winds in Funchal, some flights cannot operate,” easyJet said when contacted. Safety is easyJet’s top priority and although this situation is beyond our control, we apologize for the inconvenience caused and are actively continuing to find solutions to help affected customers. »
Partially supported
The budget airline intends to make efforts for those affected. “We offer […] Refunds or free flight transfers, guaranteed hotel stays when possible, and inform people who make their own arrangements that they will be reimbursed. » The Girondins knew this very well. But there is another side to the coin. “We have the option of going to Porto ourselves or taking the free flight to Porto provided by easyJet. But on August 23rd. »
Two young people made the “choice not to sleep in the airport lobby.” “This adds to the cost of hotels, meals and transportation for five days. The condition is that planes can take off on Friday, despite the risk of weather or strikes. The island has also been plagued by several major fires in recent days. » What’s next? What? It’s their responsibility. “We have to take an easyJet flight to Porto on Sunday night at 8:30,” sighs Jérémie Martin. But the company didn’t think we were distinctive at all. » So we have to look for something else.
stress and uncertainty
Jeremy Martin is in charge of bookkeeping. But the damage is there. “If our flight on Friday is cancelled, the bill will obviously increase. » Not to mention the restrictions on personal or professional life. “This does not take into account the anxiety, stress and uncertainty of our situation. Sadly, this is not an additional Five days holiday…”
EasyJet said all Funchal passengers who require further assistance can call the following dedicated phone number +33 (0)9 77407769.
1724124762
#days #left #holiday #struggle #Girondin #couple #stranded #Madeira #stress #uncertainty