2023-09-10 15:04:47
A few hours ago, financial payments to male and female beneficiaries appeared on the official portal of the Citizen Accounts Support Programme, and not at a trivial reduction, but at half the salary or more.
The beneficiaries wanted to know why the August installment salary for the citizen’s account was reduced and why the salary was reduced despite doubling the beneficiary’s salary. Follow with us the reasons as explained by the Ministry of Human Resources.
The reason for the salary reduction is the August payment and the citizen’s account
Unfortunately, despite the additional pay and the royal increase in Citizen’s Account salaries this month, there are still some people whose salaries were reduced this month.
He referred to the Beneficiary Care Twitter account, as well as what the Ministry of Human Resources said, that the reason for reducing wages may be due to the following:
Delay in updating data on family members, which is closely linked to eligibility. A family member separates from the family and becomes an independent person. Changing the family’s monthly income, as increasing income leads to decreasing expenses and vice versa. A dependent is 18 years of age or older.
How to object to a salary reduction
We have explained to you the reasons for reducing the August installment salary for the citizen’s account. If the beneficiary’s salary is reduced but does not meet one of the conditions mentioned above, you can submit a request to object to the reduction. The steps for objection are as follows:
You must visit the site Citizen accountIt is available to everyone on the Internet. Beneficiaries register their data through the window or enter their username and password. Click on the “Payments” menu. State the reason for the objection clearly and note that the salary is incomplete. Applicants provide documents proving that they have full rights and not partial rights. Click “Send” and wait for the response.
Deadline for responding to citizen account objections
We explain to you the reasons for reducing the August installment wages on behalf of the citizen, and we explain that the solution to the problem is to submit an objection request. For counter-requests, we research and respond to the request within one to six months, and if accepted, support will be refunded retroactively.
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