Troubleshooting Windows Stop errors or blue screens has never been an easy task. You usually check your hardware, update device drivers, maybe do a few other things and hope things work. In addition to including the Blue Screen Troubleshooting in Windows 10, Microsoft has launched a webpage that helps beginners and novice users troubleshoot their blue screens in Windows 11/10. The built-in blue screen troubleshooter is easy to run and fixes BSODs automatically.
Troubleshooting Windows 11/10 Blue Screen
The online Windows blue screen troubleshooting from Microsoft is a wizard to help novice users fix their Stop errors. It offers useful links along the way.
1]Troubleshoot Microsoft Online Blue Screen
Windows 10 blue screens are simple and do not show Stop error information. So, if you want to get the error code, you may need to force Windows 10 to show Stop error details.
That done, visit the Microsoft website to start. You will see a simple wizard that will guide you through the process of troubleshooting blue screens.
You will first be asked – When did you get the blue screen error?
- When upgrading to Windows 10
- After installing an update
- When using my PC.
Select your option.
If you select When upgrading to Windows 10you will then be asked to return to your previous version of Windows, if the installation does not already do this automatically.
If you select After installing an updateyou will be prompted to check for updates or remove newly installed hardware.
If you select When using my PChelpful suggestions will be offered if you can access your desktop, as well as if you are unable to access the desktop.
The troubleshooter is quite basic and is intended to help a user move forward in this onerous task of fixing your blue screen error.
Read: How to find which driver is causing the blue screen on Windows?
2]Built-in blue screen troubleshooter
In Windows 10, you can access the blue screen troubleshooter via Settings > Update & Security > Troubleshoot.
Run it and see if it can fix your problem.
The troubleshooter queries last week’s event messages and interprets bug check codes, and checks if it was caused by:
- Device Drivers
- Faulty hardware or disk drive
- memory failure
- Services Windows
- Malware.
UPDATE: The built-in blue screen troubleshooter is no longer available from Windows 10 v1809. You can use the online troubleshooter.
If that doesn’t help, there are other tricks to help you fix blue screen of death in Windows in different scenarios. If you need more detailed help, check out this in-depth BSOD guide.
POINTE: In case you didn’t know, Microsoft also offers an online black screen troubleshooter to help you fix blank and blank screen errors.
