2023-07-24 14:29:01
To detect the steps correctly, the Apple Watch must be adjusted to the user’s wrist. (Photo: Bernd Diekjobst)
One of the main uses of the Apple Watch is to use the sensors to monitor physical activity, but also to collect information on the number of steps taken during the day, although there may be failures at any time.
Many of the reasons why it can fail have to do with the configuration or the way of use.
More than repair, what is necessary in these cases is to correctly identify what the problem is and solve it in a few minutes.
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Observing the way the device is used is one of the possible solutions.
Because the Apple Watch sensors require constant contact with the user’s wrist, it is possible that the fault lies in the adjustment of the watch.
The easiest solution to the problem is to adjust it more, at least while you want to be physically active.
To detect the steps correctly, the Apple Watch must be adjusted to the user’s wrist. (REUTERS/Brendan McDermid)
On the other hand, if adjusting the clock does not solve the problem, then this might be because the detection sensors are too dirty to detect physical activity.
In these cases it is preferable to clean them correctly and make sure to do it regularly to prevent this from happening once more.
In case none of the above steps work to fix the problem, then users can resort to restarting the Apple Watch or the iPhone to which it is linked.
This allows the system of the devices to solve any of the inconveniences that they have had and that have been an impediment.
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In case the above solutions were not enough to resolve the issues, it is preferable for users to resort to solutions related to Apple Watch settings.
One of the possibilities that might explain the problem is that the user turned off the wrist information detection function, so it must be corrected by entering the Settings option on the Apple Watch, clicking on Code and making sure that the “wrist detection” function is turned on.
The Apple Watch can be set up using the special device app on the iPhone. (photo: Apple Tricks and more)
One of the possible solutions, perhaps the simplest, is to turn on the GPS location service from the iPhone Settings menu, in this way users will be able to identify their location and the number of steps taken on a given route will be calculated.
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Incorrect settings of the iPhone Health app can also lead to this type of malfunction. To solve it, users must enter the platform from their cell phone and select the favorite categories to establish the detection of information such as activity, cycling distance, exercise time, among others.
The proper calibration of the device can also be a way to solve the problem of detecting the data of steps taken on a daily basis.
To reset this configuration, you must enter the Apple Watch application from the iPhone and then the “My Watch” section. From this point you will have to access the Privacy section and then “Reset physical condition calibration data”.
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