2023-04-28 12:26:51
Summary of Authentication Fraud.For the test shown in the left figure, a notch was added for authentication.
On April 28, Toyota held a press conference regarding fraudulent acts in Daihatsu Motor’s application for side collision test certification, which was announced at the same time. In this fraudulent act, 76,289 units of the Toyota Yaris Eative, which will start production in August 2022 in Thailand, 11,834 units of the Perodua Asia, which will start production in Malaysia in February 2023, and June 2023 in Indonesia. The planned Toyota “Agia” and one model under development are included, and the Yaris Eative, a Toyota brand manufactured by Daihatsu, has the largest number.
Toyota Times News Emergency live delivery
Akio Toyoda, Chairman of Toyota Motor Corporation, and Tsuneharu Sato, President of Toyota Motor Corporation, took the stage at the press conference. An emergency live broadcast was also made on YouTube’s Toyota Times.
At the beginning of the emergency live broadcast, Chairman Akio Toyoda said, “I believe that the fraud at Daihatsu Motor Co., Ltd. is the most important safety issue for cars, and that it is an act that betrays the trust of customers and should never be tolerated. I would like to sincerely apologize to all of our customers around the world for the inconvenience and concern they have caused, and to everyone involved. “This is a problem that occurred in a Toyota brand passenger car, so we believe that it is a problem involving not only Daihatsu but also Toyota Motor Corporation. We will proceed with a detailed investigation from now on, but We promise to thoroughly understand what happened, investigate the root cause, and sincerely work to prevent recurrence.We will not hide the facts found in the investigation in a timely manner. I would like to inform everyone in the world that when the large-scale recall problem occurred in 2009, I told customers around the world that “Toyota will not run away, hide, or lie.” Despite this, we take the fact that this kind of problem occurred at a group company very seriously.In the future, regarding operational issues related to car manufacturing at Toyota and group companies, I will report to President Sato, who is the top executive. will take responsibility for improvement, and I will take responsibility for governance and compliance-related parts as chairman, and I myself, who experienced the recall problem, will take responsibility. We will do everything in our power to regain the trust of our customers,” he explained, explaining that the president and executive officer, Mr. Sato, and the chairman, himself, will work together to tackle the problem.
Toyota Motor Corporation Chairman Akio Toyoda
President Sato reported what he knew at this stage. “I would like to explain the details of the illegalities that have been confirmed at this point in regards to Toyota brand vehicles. This is the regulation regarding the danger to the occupants in the event of a side collision,” he said, explaining the regulation.
Tsuneharu Sato, President of Toyota Motor Corporation
This regulation confirms the danger to passengers when a truck for side collision collides with the side of the car at 50 km / h, and this time the problem was the part where the interior door trim was cut. .
This is to create a weak part in a place where there is no problem with the danger to the crew, so that it will break from the place where there is no problem with the danger. By controlling the place where it breaks, the safety of the occupants is ensured.
affected number.All in-house retests passed
Future tasks
The problem is that this change was made at the time of certification and has not been reflected in the normal production cars. No formal design changes were made, the changes were made only to pass certification.
Toyota and Daihatsu are conducting follow-up tests and have confirmed that there is no problem with certification even without this notch. Currently, we are applying for recertification from the certification body, and if the recertification is successful, the problem with the car itself will be resolved.
However, the safety certification, which is most important to the car, was overcame by cheating, and the question this time will be why this was done.
As Chairman Akio Toyoda has said, since the quality assurance issue occurred in 2009, Toyota has been doing things like “Toyota will not run away, hide, or lie.” Under the slogan of “making ever-better cars,” the company believes that test cars should not break down at the development site. When I interviewed at the site, one developer said, “The idea of thanking you for breaking it is pervasive.”
However, various problems have arisen in the group, such as the problem with Hino Motors, the problem with Toyota Industries, and the problem with Daihatsu this time.
I asked Chairman Akio Toyoda why Toyota’s commitment to quality issues – “Toyota will not run away, hide, or lie” – was not communicated to the entire group. Chairman Akio Toyoda said, “What is necessary to permeate the Group? ‘Isn’t it action?’ I think it’s action. I think it’s quite difficult to realize even if the rules are written down. I think it’s about what you use your power for.Every day at the site, it’s not a slip or fall, but there are really various points of change.Among them, as a company, product quality and safety I think that it is the workplace that feels pressure in various ways on a daily basis, such as quality, delivery time, and target cost expected by customers. Therefore, I think that products like this (making ever-better cars) are coming out now.Don’t deny what you’re doing, let’s work together more and help each other if there’s something we’re lacking. , If someone does something for us, let’s say ‘thank you.’ I think that’s the way I’ve shown myself at Toyota.”
On top of that, he said, “However, it is something that can be done because it is a company that can be on the daily, and I don’t think it is so easy to convey such behavior to companies that can’t be on the daily. That’s why I said earlier. Again, the ideas, techniques, and actions that we valued as a group. Just like the three promises, “Don’t run away, don’t lie, don’t cheat.” First, demonstrate what you shouldn’t do with your actions. I think they will think about it,” he said, talking about the difficulty of governance of group companies.
Finally, Chairman Akio Toyoda said, “When I took over the baton of Toyota, many people asked me, ‘What kind of shop is Toyota?’ With that in mind, I can say that “Toyota is a car shop. A lot of people asked me questions like, “Can you tell me numerical targets?”, “Isn’t there a medium-term goal?”, “What is a better car?” I also think that Toyota’s products are no longer commodities.When everyone, who is diversifying, thinks and acts on how to make better cars for themselves, they will fail. I think it’s great that I’ve been given the chance to give it a try. I think that it will be necessary in the future to communicate such gestures that we can talk about.It’s been a long time, but I’m thinking about that now.” He says that what he gained from his experience as president in 2010 was that he was able to confidently say, “Toyota is a car shop.”
I would like to convey to everyone the work that gave me that confidence.
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