Three Ireland to Refund Customers €3.76M for Roaming Breaches

Thousands of Irish Mobile Customers Due Refunds for Roaming Charges Thousands of Three Ireland mobile customers are set to receive refunds due to ⁣breaches of roaming regulations. The total refund amounts to €3.76​ million, ⁢with each customer receiving an average refund of €269. The refunds stem from an inquiry conducted by the Commission for Communications Regulation (ComReg). The investigation revealed that Three Ireland had violated roaming regulations. “Three Ireland to‌ refund customers €3.76m for breaches of roaming regulations,” ​reports the Irish Examiner. While Three Ireland has not released a formal statement​ outlining the specific details of the breaches, it has confirmed its commitment to issuing refunds to affected customers. This news follows a ​broader trend of regulatory ​scrutiny on mobile operators, highlighting the importance⁣ of transparent roaming practices.
## Three Ireland Roaming refunds: An Interview



**Q: We’re hearing about Three Ireland customers getting important refunds. Can you shed some light on the ‍situation?**



**A:** ⁣Absolutely.Three Ireland is ⁣issuing refunds totaling €3.76 million to⁢ thousands of customers, stemming from a ComReg‌ (Commission‌ for ⁤Communications Regulation) inquiry⁢ that revealed⁤ breaches of ‌roaming regulations. [[1](https://www.thejournal.ie/three-ireland-plead-guilty-to-data-roaming-debacle-5967600-Jan2023/)]



**Q: What kind of breaches are we talking about?**



**A:**‍ While⁢ Three‌ Ireland hasn’t released details about ‍the specific violations, the​ fact‌ they’ve agreed to issue refunds suggests ⁤these ‍were ‍significant enough to warrant action from comreg.



⁣**Q: ‌ How⁢ much can individual customers ⁤expect to receive?**





**A:** The average refund is estimated to be around €269.



**Q: ⁣‌ Does this⁤ case⁣ signal a wider trend of regulatory scrutiny on mobile operators?**



**A:** it certainly seems to. There’s been increasing attention on roaming practices, with regulators pushing for⁤ greater transparency and fairness for consumers.



**Q: ​what are your⁤ thoughts on this issue? Do you ‍think mobile operators​ should be subject to stricter regulations when it ‍comes to ​roaming charges? Let us know ⁤in the comments below!**


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