Apple by iPhone Consumers have been urged to beware of a devastating scam whereby hackers can steal their personal information.
The company has updated a support document in the wake of so-called ‘smashing’ attacks that try to steal people’s information.
The messages sent by the hackers look like real text from Apple, usually advising that they need to log in immediately to fix some sort of problem.
But the login page that the message directs users to is actually a fake iCloud website, which steals users’ information.
Once this happens hackers may be able to gain full access to all the information in the account.
Apple says these cyber-attacks can use ‘advanced tactics’, which will help convince people that they need to provide personal information such as ‘sign-in credentials, security codes and financial information’. ‘
These tactics may include emails that appear to be sent by a company.
Examples might be Apple or phone calls, which are claimed to be from Apple Support.
These messages can also come in the form of pop-up text suggesting that a device has a security issue that needs to be fixed.
In these emails and calls, attackers can appear to be calling from a real phone number.
Hackers use a technique called spoofing for this purpose. Hackers may share personal information that makes them appear genuine.
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Apple advises that users should contact the company if they receive any messages they suspect.
The company warned that it is ‘safer to assume this is a hoax.’
Users should never share personal data or security information or put it on a web page that you are directed to put it on.
It’s also safest to use a two-factor authentication process, which will help keep attackers out of the account even if they get the password.
Apple also advises never to use Apple Gift Cards to make payments. Check that any email is genuine.
Only download software from trusted sources and do not open links and do not open or save documents that come with suspicious messages.
Apple said that suspicious emails, messages and phone calls should be reported to the company.
The company has provided several email addresses in the same support document to which messages can be sent.
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2024-07-15 01:36:41