This is what you can do if you have problems with an online purchase at Cashea – Diario 2001

The online shopping platform Cashea has simplified the process of purchasing products through its mobile application.

In order for users to be able to pick up a product purchased through this app, it is essential to first make the initial payment and confirm it in the app. This step is crucial to ensure that the purchase is successful and duly registered.

Two withdrawal methods with Cashea

Once payment has been confirmed, users have two options for receiving their product: the first option is to pick up the item directly in the store, which provides a quick and practical solution.

The second alternative is delivery, a service offered by some stores associated with the platform to facilitate access to the product from the comfort of home.

It is important to note that after completing the initial payment, buyers will receive an email containing all the information relevant to their purchase and its status.

Communication with the establishment

However, for both delivery methods, whether in-store or at home, it is essential to validate with the store the conditions and details of the chosen delivery method.

Likewise, users must be alert to receive the email, as this confirms the transaction. If for some reason the message is not received, Cashea offers an in-app solution to stay in touch with the establishment.

Please note that product delivery is coordinated and depends exclusively on each store associated with the platform, so it is advisable to review the specific delivery policies of each location.

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