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Liverpool It is considered one of the e-commerce stores where the most purchases have been made.
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These actions, such as receiving the first consumers when the stores Liverpool they open is part of the experience to maintain the level in department stores as a value industry worldwide.
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Like the tradition they discovered in Liverpool, consumers have stumbled upon other little-known practices in stores like Starbucks.
The physical point of sale or retail traditional has very interesting cases, of how tactics are made to relate to the consumer, as revealed in the post in TikTok from a user, who showed the tradition with which shop consumers are received Liverpoolwhen they are the first to show up at these establishments.
The operation of physical commercial premises follows a very interesting standard in points of sale and it is the capacity that brands have, in being able to integrate with the consumer through resources such as the needs they have to go to physical spaces, as we saw in the study “Consumers want it all”.
50 percent do it to touch and feel the products before buying them; Pick and choose your own products, 47 percent; to get products immediately, 43 percent; for the convenience of the store, 37 percent; to enjoy their experience, 33 percent; to avoid paying shipping, 30 percent; getting everything I want, 24 percent; to get better deals, 23 percent; simply to get out of the house, 22 percent and to buy products not available online, 16 percent.
Retail traditions
If you are one of the first people to arrive at a store Liverpool when it opens its curtains, employees of the branches will receive you with applause.
With almost 800 thousand reproductions in TikTokthe account of Offer Savings He published material where he reveals that if you are one of the first 10 people to arrive in Liverpool you are received among the spirits of the store’s collaborators.
After making known how the first group of consumers to enter a store is received Liverpoolthe comments were of all kinds, such as those who answered that they received applause but when they went to a Coppel store, when they finally settled their accounts payable in this store.
Other users who saw the videl complained, noting that when they went to their department store they were not greeted with applause.
“Everywhere they do it: Liverpool, Coopel, Elektra and the truth, behind the back, like they make fun of it, apart from being very uncomfortable,” another consumer clarified.
@ofertahorro_mx #liverpool #liverpoolespartedemivida #liverpoolveracruz ♬ original sound – Ofertahorro_mx
unexpected actions in retail to improve the customer experience has led to all kinds of anecdotes, with strategies that not only conquer consumers, but also the furry ones in the house, as happened in 2019, when the famous Puppuccino, a glass with whipped cream delivered in Starbucks to consumers who come with their pets and ask for this detail, to offer it to their pets.
Both cases remind us how important the retail experience is and how stores are made of creative resources, to have details with consumers.
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