2023-11-05 22:55:32
A neighbor of Cipolletti He bought an appliance online but the company informed him that they were “experiencing some delays” in delivery. The product never arrived and the local Peace Court He sentenced the electronics company to pay a fine and compensation.
“We are experiencing some delays in the delivery of your purchase“For this reason, we will contact you once more when it is being rescheduled,” was the message the consumer received following purchasing a refrigerator on the Garbarino website.
After this information, the victim tried to communicate via email and telephone with the company but was unsuccessful. The product never arrived, although the payment he made was charged.
From this fact, The consumer sent a document letter to have the product delivered or the money returned. In addition, it included as recipients of the notice not only Garbarino but also the manufacturer Ludadel SRL.
By not getting answers, He filed a small claim before the Cipolletti Peace Court. Firstly, steps were taken to find out the addresses of the defendants and when they managed to notify them. Three hearings were scheduled, although they did not attend or respond.
After that instance, The ruling sentenced the companies to return the money for the refrigerator, plus compensation for moral damage.. Furthermore, it was imposed a civil fine for non-compliance with consumer rights.
“It was recorded that the duty of information imposed by law was not complied with since the client never received a response,” they detailed in the ruling.
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#fined #wellknown #company #Cipolletti
