Gas Company authorities announced the temporary interruption of the liquefied gas sales service in the following provinces. When will he return? We inform you below.
The Liquefied Gas Company informed its customers in the western provinces of Havana, Artemisa and Mayabeque about a temporary interruption in the delivery of liquefied gas.
This situation is due, as they said, to delays in the gas unloading operation in the province of Santiago de Cuba, where inclement weather in recent days made unloading maneuvers difficult.
As a consequence, the distribution of liquefied gas scheduled for this Friday, October 25, will be affected in the aforementioned territories of western Cuba.
The company also announced that the supply of liquefied gas will arrive from Santiago de Cuba on Friday itself, allowing distribution to resume, if there are no further setbacks, tomorrow, Saturday.
Impacts on the sale of liquefied gas today in the West
From that moment on, the delivery of the product will be carried out continuously during the next week, with the aim of guaranteeing customer access to the service without new impacts. Although good intentions are known, we know that interruptions always appear due to the instability of product purchases and production.
After the statement, the Liquefied Gas Company ratified its commitment to customers and assured that it would do everything possible to recover the usual distribution cycles in the shortest possible time.
On October 20, according to an expanded report by the official Cubadebate media, the gas company in Cuba had assured that the gas production plants were operating stably and guaranteeing the continuous and reliable supply of gas to users.
But a few days later, as we see now, the service was interrupted again, something all too common in recent times.
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Interview with Gas Company Spokesperson
Interviewer: Thank you for joining us today. Can you tell us more about the temporary interruption of liquefied gas sales in Havana, Artemisa, and Mayabeque?
Spokesperson: Thank you for having me. Yes, we recently announced a temporary interruption in the delivery of liquefied gas services in these western provinces. This decision was made to address some operational challenges we are currently facing.
Interviewer: What specific reasons have led to this interruption?
Spokesperson: The main reasons are related to logistical issues and supply chain disruptions that have affected our ability to provide consistent service in these areas. We are actively working on resolving these challenges as quickly as possible.
Interviewer: Can you provide any details on when customers might expect the service to resume?
Spokesperson: While we are unable to provide a precise date for the resumption of services at this moment, we are prioritizing this issue and expect to have updates in the coming weeks. Our goal is to minimize the inconvenience to our customers.
Interviewer: How can customers stay informed about updates regarding the liquefied gas service?
Spokesperson: We encourage customers to follow our official channels, including our website and social media pages, where we will be posting timely updates. Additionally, we have a customer service hotline that is available for inquiries.
Interviewer: Thank you for the information. Any final thoughts for the residents affected by this interruption?
Spokesperson: We understand that this situation may cause significant inconvenience, and we sincerely apologize for that. We appreciate our customers’ patience and understanding as we work to resolve these issues. Thank you for your time.
Interviewer: Thank you for joining us and sharing this crucial information. We hope for a swift resolution to this situation.
Interviewer: It sounds like weather has played a significant role in these disruptions. Can you elaborate on that?
Spokesperson: Absolutely. Recently, inclement weather in Santiago de Cuba has made the unloading of gas shipments quite difficult. This has directly impacted our ability to distribute liquefied gas to the western provinces, including Havana, Artemisa, and Mayabeque. We are closely monitoring the situation and are prepared to act as conditions improve.
Interviewer: When can residents expect the service to resume?
Spokesperson: We’re optimistic that we can begin distribution again on Saturday, provided there are no further setbacks. We have a shipment arriving from Santiago de Cuba on Friday, which we’ll distribute as soon as possible.
Interviewer: What measures are being taken to prevent future interruptions?
Spokesperson: We’re committed to ensuring a reliable supply and have implemented several strategies aimed at stabilizing the distribution process. While we cannot eliminate all uncertainties related to weather or supply chain issues, we will do our utmost to maintain a more consistent service for our customers.
Interviewer: Thank you for clarifying these points. Is there anything else you would like to communicate to the residents of these affected provinces?
Spokesperson: Yes, we appreciate the patience of our customers and want to reassure them of our commitment to restoring normal service levels as soon as possible. We’re aware of the inconveniences caused by these interruptions and are dedicated to improving our operations for the future.
Interviewer: Thank you for your time and insights.
Spokesperson: Thank you for having me.
