2023-10-24 22:58:44
Kathi carries a comb, influencer Complain regarding the insurance company not making a claim. After appendix surgery This caused him to owe more than 190,000 baht in medical expenses. The insurance company has come out to explain. Ready to give a clear answer in this case.
On October 24, 2023, Ms. Katiya Khanthong (Kathi Hiewi), an influencer, said that she decided to buy health insurance. From the advice of juniors in April 2023, with test results confirming that they do not have any congenital diseases that violate the conditions of protection. Then it was discovered that he had appendicitis. The hospital has informed us that they cannot make a claim with insurance. This caused him to have to pay in advance and the insurance would claim later. Because the first case that he had had swollen feet, the claim had not yet been completed. In the end, he had to go into debt from a friend because he did not have the money to pay for the surgery of more than 190,000 baht.
Dr. Sompot Kiatkraiwan The Chairman of the Advisory Office of the Managing Director and Agent Division of Tokio Marine Life Assurance (Thailand) Public Company Limited explained that the insurance company is definitely ready to pay the claim. There may be a delay due to swollen feet that have not yet been confirmed by the hospital. But if it is found that the swollen feet are caused by a serious underlying disease that was concealed by the company that violates the conditions of the insurance This may invalidate this insurance.
Mr. Khananusorn Thiangtrakul, Senior Director The Benefits Protection Division (OIC) said that the conditions prohibit having a serious congenital disease from applying for insurance. This is normal for insurance companies. This is because it is a screening process for insurance carriers so that the company does not lose benefits. It is considered normal for the insurance company’s inspection process to be thorough beforehand. If the swollen feet are not related to serious medical conditions The company will pay a total of 190,000 baht.
Dr. Sompot first revealed in the program “Tak Mai Arguing” that in the case of Ms. Kati The company has recently received medical history information from the hospital. After checking information from the hospital, it was found that Ms. Kati did not have a serious illness that violated the insurance conditions. Confirming that the company is willing to pay a total of 190,000 baht according to the conditions, Khun Kati has apologized. Tokio Marine Life Insurance Because he has contributed to the reputation of the company and its agents being damaged.
Follow the program “Tok Mai Arguing” hosted by “Thin Chokkamonkit” every Monday – Friday from 5:30 p.m. – 6:15 p.m. on Channel 7HD, press 35.
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