Technology is part of our daily lives and it is impossible to think of doing something without its help, from sending a message to the most complex production system, for example. In addition, due to fierce competition, companies need to find a differential to gain competitive advantage and thus accelerate the race to have more effective systems to know their customers better, improve their products, optimize financial controls, logistics and tend to invest more in technology to leverage their business. No wonder Brazil is already among the three countries with the most software developers on GitHub, according to the annual State of the Octoverse report.
Currently, it is very common to find, within the same company, several different software that serve each department with a specific application. At the same time that technology is a great business ally, this practice can become a challenge, since information is inserted within each area, with no intelligent and practical sharing of data, and this is one of the main reasons for growth. systems integration projects within organizations.
A study carried out by FGVcia reveals that expenditures and investments in IT reached 8.7% of companies’ revenues in 2022, including equipment, facilities, supplies and consumables, software, services, communications and direct and indirect personnel costs own and third parties in IT. And, the more computerized the company, the higher the value of this index. In banks, for example, spending and investments in 2021 and 2022 grew by 11% per year, reaching 32 billion reais in 2022.
New technologies, such as BI, AI, IOT, Machine Learning, demand the need to integrate all ends of the processes, both physically and digitally, so that the operation becomes more efficient and faster. However, not only new technologies need integration. Those existing in the company as well, as is the case of integrating an ERP management system with e-commerce to have a more profitable sale.
The trend, therefore, is that more and more companies start to include a systems integration project in their planning due to the various advantages that the practice provides.
Systems integration is the process of connecting one system to another so that information circulates in an integrated, automated and fast way so that the company has better data control, streamlining decision processes, in addition to reducing expenses, bureaucracy and operational bottlenecks.
According to Ricardo Nunes, CEO of TRIYO Tecnologia, the integration between a company’s systems also ensures wide availability for safe and unobstructed communication and brings several advantages to organizations.
The main ones are:
- Competitive advantage gain
By integrating the company’s systems, the processes are automated, generating more agility and reliability in the information, enabling managers to make more assertive decisions and in line with the customer’s expectations.
- Business control and management
The integration of systems enables better management of sales, inventory, distribution, logistics, cash flow and invoices, generating cost reductions, in addition to reducing errors and increasing team productivity.
- Greater control and flow of data
With integrated systems, there is greater control and fluidity in the flow of data, performance, knowledge of the customer’s shopping journey and interactions, facilitating decision-making and effectiveness of strategies.
- Information security and control
All information is protected and data is stored in the cloud following a security and authentication protocol so that there is no data leakage.
Systems integration is a process that every company will need to do throughout its evolution in order not to lose competitive advantage. Ricardo Nunes points out that the systems integration process involves a series of factors that, if not considered, might compromise the effectiveness of the complete integration. Therefore, it is very important to hire a specialized company that can diagnose the organization and propose a plan where all aspects such as data, security, complexity are taken into account so that the intended objectives are achieved.
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