the reservation site saturated at the opening of end-of-year sales

2023-10-04 07:18:00

The SNCF Connect reservations site was saturated on Wednesday October 4 at the opening of end-of-year sales, preventing the purchase of tickets. “There’s a bit of a wait”announced a blue reindeer on the site’s home page, inviting you to renew your search ” in a moment “. On social networks, many Internet users deplored receiving an error message: ” Sorry, an error occurred. Please try once more later. »

“The SNCF Connect site and app have seen exceptional traffic since this morning, well beyond expectations. The teams are mobilized to restore quality service as soon as possible”SNCF told Agence France-Presse.

SNCF Voyageurs opened its sales on Wednesday morning for trips from December 10, 2023 to January 9, 2024, including end-of-year holidays. Sales are also open for low-cost Ouigo Grande Vitesse connections until July 5.

Read also: Article reserved for our subscribers The setbacks of SNCF Connect, the new “illegible” application for purchasing tickets, benefit competitors

Changes in itineraries

Travelers are encouraged to buy their TGV and Intercités tickets as early as possible, with prices increasing as the train fills up.

Among the new features of the 2024 SNCF Voyageurs service from December 10, we can note the service of Aurillac by night train from Paris, modifications in the night train routes towards the southwest (from Paris to Tarbes via Dax, Bayonne and Pau and to Cerbère via Nîmes and Montpellier), and a winter Ouigo Grande Vitesse between Paris and Bourg-Saint-Maurice.

Sales of the highly anticipated Paris-Berlin night train, also launched in December, are due to begin ” very soon “, according to SNCF Voyageurs. The Austrian railways ÖBB – which will operate this connection – have brought forward the date of October 11, which has not been confirmed on the French side.

The World with AFP

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