But you can do nothing, for any rudeness you will be fired. You have to endure everything.
The best-selling item on the menu is cappuccino. Simply because it is the most familiar word to people. But what kind of coffee, people often do not know. Maybe you really want less or more milk, something more tender, something more intense… Please feel free to voice your wishes, the barista is standing in front of you for a reason.
I was very pleased when one or the other regular, getting used to me, instead of the eternal “one cappuccino, please,” suddenly said: “You know, I really want something more coffee, but always with milk.” I turn on the fantasy, cook and hear: “Wow, what is it called? I’ll take it now.”
The barista is always happy to suggest the most suitable coffee for you. In my opinion, our mission is to bring the right culture of coffee to people.
Guests come to coffee shops in streams. The biggest one is in the morning, on the way to work. Happiness, if there are two or three baristas on the shift, but, as a rule, you are the only one standing – and ten people are in line. And it starts: “Girl, can you hurry, but I’m late, but I need it right now.” Look, as rude as it sounds, I don’t care if you turn around and walk away. There are nine more left. With a traffic of a hundred people a day, one check will not make a cash register for me.
