“We are still implementing additional response plans to further improve the quality of international Internet access for customers during the time of overcoming international undersea fiber optic cable problems.”representative of VNPT shared.
Similarly, right following the incident, Viettel quickly devised routing plans, regulating capacity on the remaining sea cable directions and land cables; At the same time, buy additional emergency capacity to ensure the best service quality for customers.
The representative of this network operator affirmed that, although this is the first time that a problem has occurred simultaneously on all four main undersea cable routes connecting from Vietnam to and on the right holiday, Viettel has implemented all solutions. most optimal.
Along with VNPT and Viettel, smaller carriers such as CMC and NetNam have all implemented rescue plans and redirected traffic right following receiving information regarding incidents with undersea cables.
Specifically, CMC Telecom has upgraded capacity on land cable routes through China and Cambodia connecting to Singapore.
With NetNam, the option is still to diversify the international and domestic connection network, monitor and implement timely response scenarios when there is a problem at any undersea cable route. NetNam currently has direct international connections at hubs HongKong (China) and Singapore, and has connections with all domestic carriers to ensure quality and response flexibility.
“We have now compensated for 50% of the traffic towards Singapore, and diverted the remaining traffic through the other channel in the north-south axis through Hong Kong, China. Service quality remains stable. Customers on the first day back to work have not had any problems.”NetNam network representative for more information.
In parallel with the implementation of the rescue plan, major domestic carriers are actively working with undersea cable systems and ship operators to determine the cause, location of the incident and repair plan. in the shortest time.
