The Impact of Server Outage on Smart Home Technology in Russia: Users Express Frustration and Concern

2023-10-04 21:11:15

On social networks, advanced Russians complain that they cannot use their smart technology, and smart home owners are panicking: “All elements of a smart home do not work, from light bulbs to a vacuum cleaner and a doorbell.” The server outage began around 20:00 on October 4.

Photo: Fontanka.ru

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Users actively bombard Xiaomi public administrators with complaints on social networks:

“What to do? When I move, I can’t connect to devices; my technology has turned into a pumpkin.”

“On what basis should I walk with clean feet on the dirty floor of the house if I bought a Xiaomi robot vacuum cleaner?”

“Trust in the smart home has dropped dramatically.”

“My floors are unwashed, 2 robots are idle!!!”

“Yes, I’m stressed!!! The floors are dirty, the air is not humidified. Fix the problems(((otherwise I’ll go crazy.”

“The Rabbits’ servers are down… Not a single service or application in Russia is working at the moment, including via VPN… Try once more later, maybe they’ll fix it by tomorrow!”

Administrators patiently respond to complaints: “We are trying to fix it as quickly as possible, please wait.”

Photo: Fontanka.ru

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