Riyadh (Al-Ittihad)
The government of the Kingdom of Saudi Arabia has put its first interests in the service of the pilgrims, as it seeks, in conjunction with their influx into its lands every year, to provide a set of facilities, services and initiatives, to ensure the performance of their duties to the fullest, with ease and ease.
The General Presidency for the Affairs of the Grand Mosque and the Prophet’s Mosque has adapted the technology and technology that contributes to providing services to pilgrims and residents, by providing many smart robots to improve services in the Grand Mosque and its courtyards, and to facilitate and facilitate the work of the Presidency’s employees to serve pilgrims, pilgrims and visitors to the Two Holy Mosques.
The Two Holy Mosques are witnessing interest from the General Presidency for the Affairs of the Two Holy Mosques in providing technical, digital and artificial intelligence services in accordance with its strategic plans “2024,” which included 50 different electronic services, 10 digital applications, and 4 websites, including specific work areas that will contribute to the maintenance, operation and development of electronic systems and services. Operating, maintaining and configuring servers, operating, maintaining and configuring wired and wireless distributors, setting up data center rooms, and other services.
The Kingdom has employed 11 robots for sterilization and epidemic control inside the Grand Mosque, making the Grand Mosque in Mecca the most sterilized in the world, according to the Agency for Field Services and Affairs and the achievement of environmental protection headed by the Affairs of the Two Holy Mosques.
And the Saudi Press Agency stated that the robots are working to sterilize and cover all sides of the Grand Mosque, with an automated control system programmed on a pre-map, and at 6 levels, which improves the safety of the environmental health atmosphere and intelligently analyzes sterilization requirements, according to usage scenarios, the sterilization path, and the independently planned duration to cover Complete environmental space.
The robots have patented SLAM with high-performance atomization module, early warning feature with timely audio transmission, and battery charging. One robot works from 5 to 8 hours without human intervention, and the device has a capacity of 23.8 liters, of which it consumes 2 liters every hour, to eliminate bacteria in an area of 600 square meters each round.
Meanwhile, the Ministry of Islamic Affairs, Call and Guidance activated an automated telephone answering service to answer fatwas and inquiries related to Hajj around the clock and in 10 international languages, with the participation of scholars, preachers and specialized translators working around the clock throughout the Hajj period, as part of the ministry’s efforts to educate and enlighten pilgrims. Hajj works within its Hajj plan for the current year.
The automated response service comes within the awareness and guidance services provided by the Ministry of Islamic Affairs to pilgrims, in explaining the characteristics of Hajj and Umrah, types of rituals, and everything related to the inquiries of pilgrims and Umrah pilgrims, and providing them in ten languages: “Arabic, English, French, Turkish, Hindi, Urdu, Hausa Indonesian, Bengali, Amharic.
