2023-05-21 03:51:45
The various price increases announced by Sunrise UPC and its discounted brands such as Yallo continue to irritate consumers and cause a lot of ink to flow! The German-speaking press, led by Blick, highlights the concept of lifetime discounts, dear to certain brands…
The price increase for Yallo customers is inversely proportional to the controversy it arouses. Indeed, this small franc increase seems to cause a storm and the general incomprehension of customers who imagined paying the same price all their lives.
Lots of money at stake
In this sense, le look has for example calculated that a 16-year-old customer choosing such a subscription would pay 840 francs more when he reached 86 years of age. This example says a lot about the climate… Is it really reasonable to calculate a tariff over 70 years? A bit far-fetched, no? On another side…
Some economic observers know it well: it is very difficult to make economic or economic forecasts over a few months. So, promise lifetime tariffs… But somewhere, it’s done well for operators who have played with fire, bordering on unfair …
Sunrise UPC defends itself
Through the voice of its spokespersons, Sunrise UPC defends itself, however, by indicating, like other operators, that it is the discount that is for life and not the basic rate… Obviously this subtle distinction holds up. That said, given the inflation measured in Switzerland and the almost constant decline in operator operating prices, Sunrise UPC does not score points.
What to do? “Legally, fixing the price is an essential element of the contract. An increase cannot be imposed unilaterally during the contract. The FRC recommends that consumers object in writing to these increases before their effective date, which is May 31 for Swisscom and June 30 for Sunrise. writes the FRC.
Use the FRC form, available on the same page!
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