The Future of Cash Payments in Switzerland: Is Cashless the New Norm?

The Future of Cash Payments in Switzerland: Is Cashless the New Norm?

2024-02-23 18:53:10

Published on February 23, 2024 at 7:53 p.m. / Modified on February 23, 2024 at 9:03 p.m.

Not being able to pay for your coffee with cash is still very rare in Switzerland but this might change. Partly because of consumers using more and more payment methods such as applications like Twint or debit and credit cards, a habit which has been reinforced thanks to the covid pandemic. And according to a study by the Swiss National Bank (SNB) published Friday, 7% of companies surveyed plan to reduce their acceptance of cash over the next two years. These companies justify their decision by “the evolution of the payment habits of their customers”.

“For businesses to continue to accept cash, the population must continue to use it,” recalled the vice-president of the SNB, Martin Schlegel, during a conference in Zurich. While emphasizing that acceptance of cash remained very high among companies in Switzerland for the moment (more than 90%), the SNB highlighted that obstacles were looming on the horizon.

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