The ethical challenge of disruptive technologies

2023-11-01 10:30:00

The current technological landscape faces unprecedented ethical challenges on issues of privacy, fairness, transparency and accountability. Indeed, advanced technologies, such as artificial intelligence (AI), machine learning, intelligent systems, encryption, tracking and facial recognition, are increasingly at the center of political, academic and public debates in an environment inconsistently regulated that creates significant social risks.

If the industry itself does not quickly adopt a viable and reliable legal and ethical framework, it will quickly find itself trapped in a quagmire of contradictory laws.

Given this situation, the Institute of Technology, Ethics and Culture (ITEC), located at Santa Clara University, California, in collaboration with the Dicastery for Culture and Education of the Holy See, have released Ethics in the Age of Disruptive Technologies: An Operational Roadmap. disruptive technologies: an operational road map”) in which companies, civil society, academia and governments are called to promote a deep reflection regarding him impact from technology in humanity.

For decades, Santa Clara University – belonging to the Society of Jesus – has been recognized for its collaboration with companies such as Salesforce, IBM and Microsoft to apply ethical standards in the design, development and implementation of technology.

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The objective of the recent publication, as a manual, is not only guided by an intrinsic concern to act ethically, but also by the desire to Avoid damages to the reputation of companies and attract the best talents to incorporate an ethical dimension in their performance.

The ITEC manual considers that the industry, in order to avoid negative impacts of technologies, such as discrimination, misinformation, threats to human security and privacy, requires a consistent framework and auditable proceduresto effectively implement ethical standards that work throughout the life cycle of a system.
The challenge that companies face in giving primacy to ethical issues is compounded by the criterion of maximizing profitability or “shareholder primacy.”

However, in recent years – the ITEC document states – there have been some modifications to the shareholder primacy model and new ones are being developed. corporate structures and models including greater attention to environmental, social and governance issues on boards of directors.

Therefore, a critical challenge facing business leaders in the new world of AI and advanced technologies is how to manage the business within the shareholder primacy model while achieving the broader concepts of ethical behavior viewed by internal and external stakeholders, through metrics and auditable processes. That need is what the ITEC Manual seeks to cover.

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The ethical challenge of disruptive technologies

ITEC considers that adopting, applying and demonstrating the effectiveness of ethical uses means that organizations must:

  • Understand the ethical requirements of your internal and external clients: shareholders, governments, policy makers, civil society, academics and employees.
  • Transform your own company culture to ensure everyone knows the consequences of technology of the company and responsibility for its impact on humanity and the planet.
  • Implement a responsible technology management systemwhich focuses on meeting customer requirements and ethical values ​​of interested parties throughout the life cycle of the products and services offered.

In that sense, the ITEC Manual is a customizable practical guide to help organizations transform their mentality and culture, and put into practice principles of ethical and human use to build value for the shareholder and other interested parties.

These steps help ensure that products and services promote a healthy and sustainable life on the planetcomplying with applicable regulations and achieving continuous improvement of its ethical performance.

The manual provides an operational roadmap through the adoption of a technology ethics governance framework and its implementation in a Responsible Technology Management System (RTMS).

*University of Salvador – Buenos Aires

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