The elderly do not understand the online platform to report a diagnosis of a 3-year-old female with a high fever of 40 degrees, but she cannot call an ambulance to the hospital

The elderly do not understand the online platform to report the diagnosis

The number of confirmed cases of new coronary pneumonia in Hong Kong is hitting a new high every day. Many citizens are waiting at home to be admitted to hospitals or to be admitted to isolation facilities. However, the government hotline has been unable to get through for a long time. Those infected may only “die at home”. Mr. Zhang, a 63-year-old citizen, said that he had a stroke that caused mobility problems, and his 19-year-old son had autism. Both were diagnosed by a rapid test on the 27th of last month, so he has not been out since that day and has been self-isolating and wait at home for government news. He has been calling the government hotline for nearly a week, but no one has answered. He, who lives in Sheung Wan, also pointed out that “three meals a day are a problem.” He said that there is no takeaway that he is willing to deliver to his residence.

The information released by the government was confusing, causing some citizens to confuse the two online platforms for reporting those confirmed by nucleic acid testing and those confirmed by rapid testing. Mr. Zhang pointed out that he has registered the confirmed information online but has not received a reply from the authorities. However, the Hong Kong government has not yet launched an online platform for reporting people diagnosed with rapid testing. When a reporter from Dong.com reminded him to misreport another online reporting platform dedicated to those diagnosed with nucleic acid, Zhang only said that he did not know how to surf the Internet, and it was a friend who reported related issues for him. material.

In addition, medical services are seriously insufficient, and ambulance services are also inadequate. The 3-year-old granddaughter of citizen Mr. Chen (pseudonym) has a fever of 40 degrees Celsius for 2 consecutive days on Tuesday (1st), and her family has called 2 times a few days ago. 999 called for an ambulance, but the staff on duty who answered the first call only said that “Call (ambulance) is useless, no ambulance will arrive.” Later, Chen decided not to send his high-fever granddaughter to the hospital, believing that too many people were forced to live in public offices. In the hospital, it is useless to go to the A&E department, only to “blow the wind”, but to take care of it at home, giving the granddaughter antipyretics or better. His granddaughter was tested for the virus yesterday (3rd), but the fever has subsided to more than 38 degrees Celsius.

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