2023-07-13 08:00:00
One week following the criminal complaint for “alleged fraud” with trips of graduates who settled families of Roca, the company “London Travel” came out to defend itself publicly through its legal representative, Maximiano Gorg; and for the moment, the graduates and their families, remain adrift until to resolve the conflict.
After days of controversy, they decided to issue a public statement in which directly targeted authorities of the Ministry of Tourism and specifically the director of Travel Agencies whom the travel company itself denounced criminally on June 30.
They hide behind the fact that the Ministry did not comply with the “issuance of the national student certificate” which they began to process in March of last year, when they had to renew it and for this reason now they are not authorized to transfer graduates. Not only that, but in June they were informed of the suspension of the file, so the process was stopped.
London Travel ensures that there were “bad faith” and irregularities on the part of national officials. “This situation exceeds the company and prevents compliance with the obligations assumed,” they said.
From Bahía Blanca, the lawyer spoke with RIO NEGRO and said that the person responsible for everything that happened is “the Ministry of Tourism and Sports of the Nation, which suspended the company’s file so that the pending operations cannot be carried out,” he reported following consulting this medium regarding what will happen to the trips of the families of Río Negro.
Gorg said that Mauro Javier Azcurrain, as president of Bienes GyG SA (London Travel), filed the criminal complaint in Federal Court 1 once morest the director of Agencies, Martin Antoniucci, for “abuse of power and breach of duty” and “bad faith” is denounced, since who “should have issued the certificate more than a year ago”.
From the company they said that “non-compliance by public officials” by the national tourism portfolio ended up causing damage not only to the company, but also to the contracting tourists. And all charges for pending plans are suspended until the situation is normalized.
“The Directorate of Agencies, dependent on the Ministry of Tourism and Sports of the Nation, through its director, has been personally in charge of preventing the renewal of the national certificates necessary to continue with the commercialization of tickets and at the same time has prevented passengers with pending trips can be guaranteed the same through the benefit of the Zero Fee system ”, they argued.
Travel company track record
The lawyer said that so far they have not been notified by the Río Negro justice regarding any criminal case and spoke regarding the trajectory of the firm. “In the last two yearss, the company made more than 50 million pesos in passengers who during the pandemic decided not to reschedule trips and terminate contracts. Likewise, London Travel met 4,700 passengers who traveled in the last 20 months to various destinations, Brazil, Córdoba and cruise ships,” said Grog.
According to the complaint to which RIO NEGRO agreedthe company had registered as Legal Entities in 2007 and in 2010 it was enabled in the travel services category. Then he processed his qualification in the Directorate of travel agencies corresponding to the Ministry of Tourism and Sports of the Nation, and obtained it under provision 242/10. In addition, they had to process a specific national certificate for conducting and marketing student trips.
Now the company that is in the crosshairs of a crowded group of families of 7th, 5th and 6th grade from more than eleven elementary schools and high schools in Roca, has a complaint for alleged fraud in the Roca Public Prosecutor’s Office. The causes are not only in Río Negro but in various provinces of the country.
The background: the history of the conflict
During the pandemic, conflicts with the contracts began to arise due to cancellations of the contract and restitution of payments. they began to Administrative procedures can be generated in different instances due to customer complaints.
In March 2022 the company resumed the procedures for the renewal of the authorization for travel students and there, they expressed that they were required to solve the claims of those who appeared before the ministry for the restitution of funds.
According to the complainant firm, they complied with half of the claims and from July to October they asked the director for the certificate, but “Not only did it not grant it, but it did not grant more hearings to the company (…) in breach of its obligations.”
«Unilaterally temporarily suspended the London Travel file and now, in a new act of administrative bad faith, started a new summary trying to sanction the company”, they explained.
The travel company: complaints and rulings in Río Negro
The branch of “London Travel” was located in calle España almost Isidro Lobo and on July 7 it was emptied. A group of “hired” people removed all the objects and plots of the office, which is completely dismantled, where educational trips to the Ballester dam and for fifteen-year-olds and individuals were also commissioned.
According to media from several provinces, the company “London Travel” It would already accumulate more than 140 complaints of these characteristics throughout the country and on June 23, the Ministry of Tourism had processed the removal of the file from this agency.
According to publicly accessible information from the Río Negro Judiciary, the firm was involved in various cases and there are already more than seven final sentences between 2022 and 2023 for cases from several years ago.
One of the first rulings in Río Negro, in San Antonio Oeste (7/5/22), condemned “BIENES GYG SA” fancy name “London Travel” to pay a victim 50,000 pesos in ten days. It was resolved by the deputy justice of the peace, Federico Garriga Lacaze.
In the Civil Court No. 3 of Roca already there was an open file from August 17, 2021.
At the end of its communication, the company leaves a channel of communication by mail for those who precisen ([email protected])
1689243363
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