The Virton agency is set to close on July 1, according to the press service of ING bank. However, the exact date is not yet confirmed. Many residents of Virton were surprised by the news of the closure and some expressed disappointment at not receiving prior notice. Customers of the agency will be redirected to the ING branch in Arlon. The bank cited the decrease in physical visits and the increase in digital means as one of the reasons for the closure. ING bank admitted that the situation is not easy for regular visitors of the agency. More information on this closure will be provided in a future edition.
“It is confirmed that the Virton agency will close on July 1 of this year, but the date is not yet 100% certain. This is what the press service of ING bank tells us this Saturday morning.
On social networks, many Virtonnais are surprised by the sudden closing of the counters. Indeed, some are upset at not having been warned, others claim to have received a brief letter, but all regret this desertification of the capital of Gaume.
“Customers will be directed to the ING branch in Arlon. Since the Covid-19 crisis, fewer and fewer people visit our agencies: they use digital means. This decision is part of the change in customer behavior“, explains the press service.
“We fully understand that this is not an easy situation for clients who regularly visit this agency.“, admits the bank.
We will come back to this closure in a future edition.
In conclusion, the closure of the Virton agency has caused a stir among its clients, who are disappointed at the sudden announcement and the lack of communication from the bank. However, ING assures that the decision was made in response to changing customer behavior and the increasing use of digital means. While it is unfortunate for those who rely on the Virton branch, they will be directed to the nearby Arlon branch for their banking needs. We will keep you updated on any further developments regarding this closure.