The well-known market evaluation agency “JD Power” is very authoritative in reliability surveys. It recently announced the 2022 VDS vehicle reliability survey in the U.S. market. The champion is not a Japanese automaker that has performed well in the past, but a Korean brand that won the parity and luxury class. Away from the double champion.
This reliability survey collected tens of thousands of 2019-style car owners who have used their cars for more than 3 years, and ranked them according to the “number of failures per 100 vehicles”, including power, infotainment, driver assistance technology, and control display functions. , air conditioning, seats, appearance status, interior status, driving experience and other 9 major items to score.
Kia won the affordable brand reliability championship, and the overall performance was the best of any car manufacturer.
In the North American market reliability survey in 2022, Kia ranked first among affordable brands, with only 145 failures per 100 vehicles, far better than the average of 192 failures. Buick and Hyundai also ranked in the top five. , Toyota and Dodge, among which the American automakers performed well, but the Japanese brands with stable performance in the past, only Toyota is left.
The reliability of the Korean Genesis ranks first among luxury brands, forming the achievement of the double champion of Korean automakers.
As for luxury brands, the Korean automaker Genesis came out on top, with only 155 failures per 100 vehicles, followed by Lexus, Porsche, Cadillac and Lincoln, and American automakers also occupied 2 seats. The overall performance was higher than in the past. more stable.
“JD Power” survey found that car owners complained most about the failure of the audio-visual entertainment system.
In the reliability survey, the infotainment system was the most complained by car owners. JD Power revealed that the number of infotainment system failures was more than twice that of other items. The most common problems belonged to the built-in voice recognition function, Android Auto and Apple CarPlay connection, built-in Bluetooth system, etc.
JD Power announces its 2022 U.S. New Car Reliability Survey rankings.
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