Telefónica’s Plan for Workforce Adjustment and Union Negotiations: Latest Updates and Details

2023-11-27 18:11:15
The executive president of Telefónica, José María Álvarez-Pallete. Eduardo Parra / Europa Press

Telefónica has informed the unions UGT, CCOO and Sumados-Fetico of its intention to undertake an exit plan via an employment regulation file (ERE) in each of the group companies: Telefónica España, Telefónica Móviles and Telefónica Soluciones, to which Between 2,500 and 5,000 workers could be accommodated.

The management of the telecom company presented the proposal to the workers’ representatives at the negotiating table for the new collective agreement that was held on Monday afternoon. This proposal has not convinced the unions, who have urged the operator to “commit to the internalization of services and professional retraining in order to make the workforce employable” before undertaking a new workforce adjustment.

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The company has not explained the conditions of the ERE. The details and their negotiation correspond to the tables that each of the Intercenter Committees must establish according to the established legal deadlines.

According to UGT sources, any exit plan will be linked to the signing of a new Collective Agreement of Related Companies (CEV) with a minimum duration of 3 years, which protects the staff and their working and economic conditions. All of this “without prejudice to the fact that people who may be affected by the ERE have guarantees and conditions similar to previous exit plans.”

Regarding the agreement, UGT points out in a statement that it conceives the debate and confrontation of ideas as an essential part of collective bargaining, however, without knowing the details of the proposals made by the company, “we can advance that our positions are far away” if the operator proposes undertaking “productivity measurement plans, the review of professional classification, addressing a regulation on scheduled work, the control of absenteeism, a new model of geographical and functional mobility or proposing the review of the guarantee regime ”.

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The union has marked its red lines when negotiating the collective agreement. Among them, the salary structure, the guarantee regime or the salary review clause that allows workers to maintain their purchasing power stands out and which, according to UGT, are not negotiable.

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In addition, it is committed to including improvements such as: a dental reimbursement policy for the entire workforce, the expansion of social benefits, the improvement of teleworking, the expansion of permits; 35 hours per week; enhance social funds and improvements in commercial, operations, training or equality. In addition to professional projection in work groups and adaptation of dispositioned lower levels.

The unions have also proposed the paralysis of movements for 1004 and those caused by the closure of buildings. They refer to the negotiation that the employers and the unions have been carrying out related to the closure of 108 “low occupancy” centers distributed throughout “all of Spain” within the framework of their building rationalization plan that would mean the relocation of 266 employees.

The closure of these “low occupancy” centers is linked to a scenario marked by transformations such as the company’s shutdown of the copper network scheduled for 2024, robotization and automation.

Another issue that is in negotiations is the reorganization of Telefónica’s customer service, whose centerpiece is telephone 1004. On this issue, it has been proposed that the almost 300 employees linked to this department, framed in the B2C area ( relationship with clients), will move to B2B, in charge of responding to requests from SMEs.

Unions and employers will meet again next Thursday the 30th to continue negotiating the collective agreement.

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