Subaru announced a safety recall on the new Solterras. The problem affects 1182 Solterra from the year 2023.
These vehicles were the subject of a previous recall that required the replacement of the original hub bolts. Subaru has identified a problem with vehicles repaired at two port locations by a particular team of contractors.
The crews did not properly complete the repair procedure, resulting in the potential for significantly under-torqued bolts.
Out of an abundance of caution, Subaru is recalling all repaired vehicles at all ports with the support of the third-party contractor. Vehicles without the original hub bolt problem and vehicles repaired at other facilities are not affected.
For all potentially affected vehicles, Subaru retailers will inspect the hub bolts and, if necessary, re-tighten them to specification at no cost to the customer. Until the inspection/remedy is complete, do not drive the vehicle.
Customers will be directed not to drive their vehicle and to contact their dealer to have the vehicle towed away for inspection. The trailer will be offered at no cost to the customer.