Cisco AppDynamics, the provider of observability and application performance monitoring technology, released the results of its “Agents of Transformation 2022” study, its fourth annual report analyzing the skills and attributes of the global app elite. technology specialists.
The report reveals that in the wake of the pandemic, a new class of technology experts has emerged, stepping up to tackle critical new challenges that are interfacing business strategy with IT operations. In addition, the results also highlight the need to make all products and services digitally available in the experience economy, in an environment with increased security threats, increased complexity, and the accelerated shift to hybrid work and cloud.
“More than ever, IT professionals in our region face technical, operational, and cultural challenges in operating and bringing value to their businesses. They need to find new and effective ways to manage the increasing complexity of IT and ensure that their customers benefit as much as possible from the innovation. As agents of transformation, IT professionals must lead the way towards successful application and service delivery in this hybrid world,” said Joao Fabio de Valentin, Cisco AppDynamics Leader for Latin America.
According to the Cisco AppDynamics report, 74% of respondents believe their experiences in recent years, particularly during the pandemic, have accelerated their careers, and 88% now consider themselves a business leader. When the same question is asked in Latin America, 84% consider that their careers have accelerated due to the pandemic and 90% think that they will be business leaders.
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“Technology is integrated into our daily lives, even more so following the pandemic, when the world has become hybrid, so IT professionals must understand the relevance of their work as facilitators of key processes in education, finance, health , retail and many other industries that have gone and will continue to go virtual for many customers,” Valentin said.
While respondents to the Cisco AppDynamics report acknowledge the far-reaching consequences of this shift, they also say they need help navigating the technical and operational ambiguities of digital transformation. Specifically, they are looking to have unified visibility into their IT environments to better manage and optimize application availability and performance. This requires focusing investments on their security, observability over cloud-native applications and infrastructure, and linking IT performance to business decision-making.
Fuente: tynmagazine.com
