Stanley recalls Millions of Travel Mugs Due to Burn Hazard
Table of Contents
Table of Contents
Which Products are Affected?
The recall affects several models of Stanley travel mugs, including: *- The Quadvac Trigger Action Mug (16- and 20-ounce versions)
- The Switchback Travel Mug (12- and 16-ounce versions)
- The Trigger-Action Travel Mug (12-, 16- and 20-ounce versions)
- The Trigger-Action Travel Mug 2 Pack (16- and 20-ounce versions)
What Shoudl Consumers Do?
Stanley urges consumers who own any of the affected travel mugs to stop using them immediately. The company is offering free replacement lids to all impacted customers.you can contact Stanley directly at 1-866-792-5445. Their customer service representatives are available from 8:00 AM to 5:00 PM EST, monday through Friday. Alternatively, consumers can request a new lid online through StanleyS website. To determine if your mug is part of the recall, you can check the serial number against the list provided by Stanley.**(Intro Music)**
**Host:** Welcome back to Archyde News. Joining me today is a representative from the Consumer Product Safety Commission to discuss an meaningful recall. Stanley,a well-known brand for its durable drinkware,has issued a voluntary recall for over 2.6 million travel mugs due to a potential burn hazard. Can you tell us more about this recall?
**CPSC Representative:** Thanks for having me.You’re right, this is a significant recall affecting several Stanley travel mug models sold in the US and Canada. The issue stems from the lids.
**(Transition Graphics: Image of recalled Stanley mugs)**
**CPSC Representative:** The threading on these lids can shrink when exposed to heat and pressure from normal use. This shrinkage can cause the lid to detach unexpectedly, potentially spilling hot liquid and causing burns.
**(Text Overlay: Key affected Models)**
**Host:** That sounds dangerous. Which specific models are affected by this recall?
**CPSC Representative:** Several popular models are included, such as: the Quadvac Trigger Action Mug, the Switchback Travel Mug, and the Trigger-Action Travel Mug in various sizes. This also includes the Trigger-Action Travel mug 2 Pack.
**Host:** And what should consumers do if they own one of these affected mugs?
**CPSC Representative:** We urge consumers to stop using these mugs promptly. stanley is offering free replacement lids to all impacted customers. Consumers can contact Stanley directly at 1-866-792-5445 between 8:00 AM and 5:00 PM EST, Monday through Friday, to request a replacement lid.
**Host:** This is important data for anyone who uses these Stanley mugs. thank you for bringing this to our attention. For more information and specific details about the affected models, please visit the Consumer Product safety Commission website.
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**Q:** **John Doe**, I saw online that Stanley is recalling some of their travel mugs. What’s going on?
**A:** **Jane Smith**, that’s right. Stanley is recalling over 2.6 million travel mugs sold in the US and Canada becuase the lids can pose a burn hazard.
**Q:** **John Doe**, why are the lids a problem?
**A:** **Jane Smith**, the threading on the lids can shrink when exposed to heat and pressure from normal use. This can cause the lid to detach unexpectedly, spilling hot liquid and potentially causing burns.
**Q:** **John Doe**, which Stanley mugs are being recalled?
**A:** **Jane Smith**, several popular models are affected, including the Quadvac Trigger Action Mug, the Switchback Travel Mug, and the Trigger-Action Travel Mug in various sizes. This also includes the Trigger-action Travel Mug 2 Pack.
**Q:** **John Doe**, what should I do if I own one of these mugs?
**A:** **Jane Smith**, Stanley urges consumers to stop using these mugs immediately. They are offering free replacement lids to all impacted customers. You can contact stanley directly at 1-866-792-5445, or request a new lid online through their website.
**Q:** **John Doe**, where can I find more facts about this recall?
**A:** **Jane Smith**, For more details about the affected models and how to get a replacement lid, you can visit the Consumer Product Safety Commission website.